Others

Before calling service

personnel

Check the following points before asking for support service.

Refer also to “Trouble indications”.40

The power does not come on.

•The power cord is disconnected.

→Firmly plug in the power cord. 19

•The lamp cover is not attached correctly.

→Attach the cover correctly. 42

The power turns off while using the projector.

•The ambient temperature of the projection room is too high.

→Lower the ambient temperature of the projection room, and turn the power on.

No image appears.

•The lens cover is on.

→Take off the lens cover. 19

•The wrong input is selected.

→Select the input source correctly. 21

•The muting mode is on.

→Press MUTE to restore the picture. 23

•The “Brightness” adjustment is at its darkest.

→Make the “Brightness” adjustment. 32

•The source is not correctly connected to the projector.

→Connect the source correctly to the projector. 16

No sounds are heard.

•The wrong input is selected.

→Select the input source correctly. 21

•The audio muting mode is on.

→Press MUTE to restore the sound. 23

•The sound volume is at the minimum.

→Adjust the sound volume on the menu. 33

•The source is not correctly connected to the projector.

→Connect the source correctly to the projector. 16

The images are blurred. Focusing is uneven.

•The lens is dirty.

→Clean the lens.

Use a lens cleaner to clean the lens. 41

CONTENTS 43

•The picture is out of focus.

→Focus the picture. 21

•The projection distance is not appropriate.

→Adjust the distance properly. 19

•The projecting light is not hitting the screen squarely.

→Adjust the projecting direction so that the light hits the screen squarely. 19

•The “Brightness”, “Contrast”, “Sharpness” or “Phase” adjustments are not correct.

→Make the “Image” or “Picture” adjustments. 31 32

The pictures are dim.

•The “Brightness” or “Contrast” adjustments are not correct.

→Make the “Picture” adjustments. 32

•The lamp life is ending.

→Replace the lamp. 42

The colors are faint. The colors are strange.

•The “Color”, “Tint”, “R-Level”, “G-Level” or “B-Level” adjustments are not correct.

→Make the “Picture” adjustments. 32

•The lamp life is ending.

→Replace the lamp. 42

(Continued)