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Troubleshooting

Picture problems

Other problems.

If your TV’s problem is not addressed in this Troubleshooting section or
the recommended solution has not worked, use the Reset Factory
Defaults procedure, see “Resetting Factory Defaults” on page 59.

TV will not turn on.

Ensure the power cord is plugged in properly, and then press the
POWER button.
Replace the batteries in the remote control, see “Installing
batteries” on page 41.
Try the control panel buttons on the TV.
Picture problems

General picture problems.

Check the antenna/cable connections, see “Connecting Your TV”
on page 22.
Press the INPUT button on the remote control or on the TV and
select a valid video input source, see “Selecting the video input
source” on page 60. If no device is connected to an input on the TV,
no picture appears when you select that particular input source. For
device connection details, see “Connecting Your TV” on page22.
Antenna reception may be poor. Use a highly directional outdoor
antenna (if applicable).
The station may be having broadcast difficulties. Try another
channel.
Adjust the picture quality, see “Using the advanced picture settings”
on page 116.

Cannot view external signals or channel 3 or 4.

If you cannot view signals from external devices connected to
VIDEO, ColorStream® HD, HDMI 1, HDMI 2, PC, or from
channel 3 or 4, ensure that the Input Lock is set to Off, see “Using
the Locks menu” on page 89.

Noisy picture.

If you are watching an analog channel (off-air broadcast or Cable
TV), you can set the CableClear® feature to reduce visible
interference in the TV picture, see “CableClear® digital Noise
Reduction” on page 120.