Troubleshooting

Modem

Refer to Appendix C, AT Commands and Appendix D, S-registers.

Problem

Procedure

Communication

Make sure the computer’s internal modem

software can’t initialize

settings are correct. Refer to Phone and Modem

modem

Properties in the Control Panel.

 

 

You can hear a dial

If the call is going through a PBX machine, make

tone but can’t make a

sure the communication application’s tone dial

call

detection feature is disabled.

 

You can also use the ATX command. Refer to

 

Appendix C, AT Commands.

You place a call, but a connection can’t be made

Make sure the settings are correct in your communications application.

After making a call you can’t hear a ring

Make sure the tone or pulse selection in your communications application is set correctly.

You can also use the ATD command. Refer to Appendix C, AT Commands.

Communication is cut

The computer will automatically cut off

off unexpectedly

communication when connection with the carrier

 

is not successful for a set time interval. Try

 

lengthening this time interval.

A CONNECT display is quickly replaced by NO

CARRIER

Check the error control setting in your communications application.

You can also use the AT\N command. Refer to Appendix C, AT Commands.

Character display

In data transmission, make sure the parity bit and

becomes garbled

stop bit settings correspond with those of the

during a

remote computer.

communication

Check the flow control and communication

session

protocol.

 

 

 

You cannot receive an

Check the rings before auto answer setting in

incoming call

your communications application.

 

You can also use the ATS0 command. Refer to

 

Appendix D, S-registers.

 

If problems persist, contact your dealer.

 

 

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User’s Manual

Page 202
Image 202
Toshiba U200 user manual Modem, Carrier

U200 specifications

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