Problem

Procedure

Markings appear on

These marks may have come from contact with the

the computer's

keyboard and Touch Pad while the display panel

display panel.

has been closed. You should try to remove the

 

marks by gently wiping the display panel with a

 

clean dry cloth or, if this fails, with a good quality

 

LCD screen cleaner. In this latter instance you

 

should always follow the instructions with the

 

screen cleaner and always ensure you let the

 

display panel dry properly before closing it.

 

 

Solid State Drive

Problem

Procedure

Computer does not

Check to see whether there is a disc in the optical

boot from Solid State

disc drive - if so remove it and try to start the

Drive

computer again.

 

If this has no effect, check the Boot Priority

 

setting within the TOSHIBA System Settings -

 

please refer to the Boot Priority Options section for

 

further information.

 

 

Slow performance

The files on the SSD may be fragmented - in this

 

instance you should run the disk Defragmentation

 

utility to check the condition of your files and the

 

Solid State Drive. Please refer to the operating

 

system's documentation or online Help File for

 

further information on operating and using the

 

Defragmentation utility.

 

As a last resort you should reformat the Solid State

 

Drive and then reload the operating system and all

 

other files and data. If you are still unable to

 

resolve the problem, contact TOSHIBA Support.

 

 

Memory Media Card

For further information, please refer to Operating Basics.

Problem

Procedure

Memory media card

Remove the memory media card from the

error occurs

computer and then reinsert it in order to ensure it is

 

firmly connected.

 

If the problem persists, then you should refer to the

 

documentation supplied with your memory media

 

card for further information.

 

 

User's Manual

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