Warranty
Base Limited Warranty
Subject to the terms and conditions of this limited warranty, Trane U.S., Inc. (“Company’) extends a limited warranty against manufacturing defects for the product(s) identified in Tables 1, 1A, 1B attached hereto (“Products’) that are installed in a
This limited warranty applies to Products manufactured on or after August 1, 2011.
In order to maximize the available benefits under this limited warranty, the Purchaser (as defined below) should read it in its entirety. All repairs of Product parts covered under this limited warranty must be made with authorized service parts and by a licensed HVAC service provider. Additionally, commercial applications are treated differently under this limited warranty as stated in Tables 1, 1A, 1B attached hereto. For purposes of this limited warranty, “commercial applications” shall mean any ap- plication other than for personal, family, or household use.
TERM: The limited warranty period for Products is as stated in Tables 1, 1A, 1B attached hereto. If the Purchaser properly registers the Products, the limited warranty period shall be extended as stated in Tables 1, 1A, 1B attached hereto. Regardless of registration, the Commencement Date for a limited warranty period shall be the date that the original installation is complete and all Product
The installation of Product replacement parts under this limited warranty shall not extend the original warranty period. The warranty period for any Product part re- placed under this limited warranty is the applicable warranty period remaining under the original Product warranty.
WHO IS COVERED: This limited warranty is provided only to the original owner and his or her spouse (“Purchaser’) of the residence where the Products are originally installed. This warranty is not transferable except according to terms stated on the applicable website identified below under Registration Requirements. Company has the right to request any and all proof of Product purchase or installation and/or closing date of the residence.
WHAT COMPANY WILL DO: Company may request proof of Product purchase and/or installation in order to provide Product parts under this limited warranty. As Company’s only responsibility and Purchaser’s only remedy under this limited warranty, Company will furnish a replacement part to the licensed HVAC service provider, without charge for the part only, to replace any Product part that fails due to a manufacturing defect under normal use and maintenance. The Purchaser must pay for any and all shipping and handling charges and other costs of warranty service for the replacement part. If a Product part is not available, Company will, at its option, provide a free suitable substitute part or provide a credit in the amount of the then factory selling price for a new suitable substitute part to be used by the Purchaser towards the retail purchase price of a new Company product. Any new Product purchase shall be at Purchaser’s sole cost and expense including, but not limited to, all shipping, removal, and installation costs and expenses.
REGISTRATION REQUIREMENTS: All Products must be properly registered online by the Purchaser within sixty (60) days after the Commencement Date to receive the registered limited warranty terms. To register online, go to:
http://www.americanstandardair.com/servicesupport/pages/warranty.aspx
and click “Begin Online Registration.” If a Purchaser does not register within this stated time period, the base limited warranty terms shall apply.
ELIGIBILITY REQUIREMENTS: The following items are required in order for the Products to be covered under this limited warranty:
•The Products must be in the same location where they were originally installed.
•The Products must be properly installed, operated, and maintained by a licensed HVAC service provider in accordance with the Product specifications or installation, operation, and maintenance instructions provided by Company with each Product. Failure to conform to such specifications and/or instructions shall void this limited warranty. Company may request written documentation showing the proper preventative maintenance.
•All Product parts replaced by Company under this limited warranty must be given to the servicing provider for return to Company.
•Air handlers, air conditioners, heat pumps, cased or uncased coils and
EXCLUSIONS: The following are not covered by this limited warranty:
•Labor costs including, but not limited to, costs for diagnostic calls or the removal and reinstallation of Products and/or Product parts.
•Shipping and freight expenses required to ship Product replacement parts.
•Failures, defects, or damage (including, but not limited to, any loss of data or property) caused by (1) any third party product, service, or system connected or used in conjunction with the Products; (2) any use that is not designed or intended for the Products; (3) modification, alteration, abuse, misuse, negligence, or accident;
(4) improper storage, installation, maintenance, or operation including, but not limited to, operation of electrical equipment at voltages other than the range specified on the Product nameplate; (5) any use in violation of written instructions or specifications provided by Company; (6) any acts of God including, but not limited to, fire, water, storms, lightning, or earthquakes; or any theft or riots; or (7) a corrosive atmosphere or contact with corrosive materials such as, but not limited to, chlorine, fluorine, salt (provided that indoor and outdoor coils will only be covered if a Sea Coast Kit is installed), sulfur, recycled waste water, urine, fertilizers, rust, or other damaging substances or chemicals.
•Products purchased direct including, but not limited to, Internet or auction purchases and purchases made on an uninstalled basis.
•Cabinets or cabinet pieces that do not affect product performance, air filters, refrigerant, refrigerant line sets, belts, wiring, fuses, surge protection devices,
•Increased utility usage costs.
REFRIGERANT POLICY: (1)
GW-658-2213
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