Transcend Information 35 Ultra user manual

Visit http://www.intel.com/support/chipsets/imst/sb/cs-012304.htm to see a list of AHCI-compatible Intel chipsets, and download the necessary chipset drivers for your operating system. If you are still having problems, please contact the manufacturer of your computer, motherboard, or eSATA add-on card.

StoreJet Format Utility cannot detect the StoreJet 35 Ultra using eSATA

Ensure your Windows account has Administrator Privileges. The StoreJet Format Utility only supports USB. Please connect the StoreJet 35 Ultra via USB and click “Refresh.”

Why can’t I use StoreJet 35 Ultra between different operating systems? (Windows®, Mac and Linux)

Different operating systems typically use different file system formats to offer improved performance or more advanced storage features. If you plan to use your StoreJet 35 Ultra on different kinds of computers, we recommend that you format the drive to the FAT32 file system for maximum compatibility between operating systems.

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