Troubleshooting
Q1: Where is the power supply? I did not find one in the box.
A1: The
Q2: I have the KVM switch connected properly, but my keyboard and mouse don't work.
A2: First, make sure your USB port is working properly by testing it with your other USB devices. Second, once you confirm that the USB port is functional, please reboot your computers, and try to use the KVM switch again. Third, if your computer is running Windows 98SE, you may need to download and install the USB hot fix. Please go to this link for download and installation instructions: http://support.microsoft.com/kb/q240075.
Once the hot fix is installed, follow the installation instructions in Section 2.
Q3: I have KVM switch connected properly, but my microphone and speakers don't work. What should I do?
A3: First, make sure your sound card is properly installed on your computers. Second, make sure your speakers and microphone work properly when connected directly to your computer. Third, make sure your speakers and microphone are connected in correct jack on the KVM switch. Make sure the audio cables are connected to the correct jack on your computer.
Q4: Can I connect and disconnect the USB cables while the computers are turned on?
A4: Yes, you can connect or disconnect the USB cables while the computers are turned on because the USB interface is
Q5: Will the KVM switch remember the keyboard settings between computers?
A5: Yes, the KVM switch will remember the keyboard settings when switching between your computers.
(i.e.: Cap lock, Num key, etc.)
Q6: How do I switch from one computer to another with the KVM switch?
A6: PC User: Push Buttons, Universal
Mac User: Push Buttons Linux User: Push Buttons, Universal
If you still encounter problems or have any questions regarding the
Certifications
This equipment has been tested and found to comply with FCC and CE Rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference.
(2)This device must accept any interference received. Including interference that may cause undesired operation.
Waste electrical and electronic products must not be disposed of with household waste. Please recycle where facilities exist. Check with you Local Authority or Retailer for recycling advice.
NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
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