TRENDnet TK-407K manual Troubleshooting

Troubleshooting

Q1: Where is the power supply? I did not find one in the box.

A1: The TK-207 or TK-407 do not require a power supply. It draws power from your computer’s USB connections. As long as your KVM switch is connected to the USB port, it will receive the necessary power to function.

Q2: I have the KVM switch connected properly, but my keyboard and mouse don’t work.

A2: First, make sure your computer’s USB port is working properly by testing it with your other USB devices. Second, once you confirm that the computer’s USB port is functional, please reboot all computers, and try to use the KVM switch again. Third, if your computer is running Windows 98SE, you may need to download and install the USB hot fix. Please go to this link for download and installation instructions: http://support.microsoft.com/kb/q240075. Once the hot fix is installed, follow the installation instructions in Section 2.

Q3: Can I connect and disconnect the USB cables while the computers are turned on?

A3: Yes, you can connect or disconnect the USB cables while the computers are turned on, because the USB interface is Plug-and-Play and Hot-Pluggable.

Q4: Will the KVM switch remember the keyboard settings between computers?

A4: Yes, the KVM switch will remember the keyboard settings when switching between your

computers. (i.e.: Cap lock, Num Lock, etc.)

Q5: How do I switch from one computer to another with the KVM switch?

A5: PC User: Push Buttons, Universal Hot-Key Commands or Client Switching Software Mac User: Push Buttons

Linux User: Push Buttons, Universal Hot-Key Commands

If you still encounter problems or have any questions regarding the TK-207K/TK-407K, please contact TRENDnet’s Technical Support Department.

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