Troubleshooting

Q1: After connecting the TPE-224WS to a power outlet, the LEDs do not turn on.

A1: Check the connection of the power cord to the TPE-224WS and the power outlet. Also check that the power outlet is receiving power.

Q2: After installing the Web-Management Utility, I clicked Discovery and the Utility is unable to discover the TPE-224WS. What should I do?

A2: Make sure that the TPE-224WS is powered on and that all connections are secure. Also check that your computer's IP Address is on the same network segment as the TPE-224WS. The default IP Address of the Switch is 192.168.0.1 and the default password is admin.

Q3: When I access the TPE-224WS using a web browser, I get a screen that tells me “only one user can login”. What should I do?

A3: Another computer is configuring the TPE-224WS. Please wait until the user logs off. If the other user has already logged off and you still get the same screen, disconnect the power cord from the TPE-224WS, wait for 5 seconds, reconnect the power cord to the TPE-224WS, allow 5 seconds for the Switch to power on, and then attempt to access the web configuration page to login.

Q4: I forgot the administration password. How do I reset my TPE-224WS?

A4: Press on the reset button using a pen or paperclip for 10 seconds. The default password is admin.

Q5: When I connect a computer to the Switch’s Gigabit port, the LINK/ACT LED turns on, but the 1000Mbps LED remains off.

A5: When the 1000Mbps LED remains off and the 100Mbps LED remains on, the computer’s connection speed is 100Mbps. When the 1000Mbps and 100Mbps LED remains off, the computer’s connection speed is 10Mbps. Please consult the User’s Guide in the CD-ROM for more information.

Q6: My 802.3af Powered Device does not power on when I plug the device into the Switch. What should I do?

A6: First, verify that the PoE device supports IEEE 802.3af Mode A protocol. Second, power cycle the PoE switch. Unplug power to the Switch, wait 15 seconds, then plug the power back in. Third, plug the device into a different port on the PoE switch. Fourth, try using another RJ-45 network cable.

If you still encounter problems or have any questions regarding the TPE-224WS, please refer to the User's Guide included on the Utility CD-ROM or contact Trendnet's Technical Support Department.

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TRENDnet TPE-224WS manual Troubleshooting
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TPE-224WS specifications

The TRENDnet TPE-224WS is an innovative 24-port Gigabit PoE switch designed for small to medium-sized businesses seeking to power and connect multiple devices efficiently. This managed switch is equipped with advanced features and technologies that cater to diverse networking needs, making it an ideal solution for enterprises looking to expand their network infrastructure.

One of the standout characteristics of the TPE-224WS is its Power over Ethernet (PoE) capability. This feature enables the switch to deliver both data and power through a single Ethernet cable, thereby simplifying installation and reducing cable clutter. With a total power budget of 370 watts, this switch can support a wide array of PoE devices, such as IP cameras, wireless access points, and VoIP phones.

The TPE-224WS also utilizes advanced Gigabit networking technology, which ensures high-speed data transfer across its 24 Ethernet ports. Each port can function in a 10/100/1000 Mbps capacity, making it suitable for bandwidth-intensive applications. The switch’s non-blocking architecture guarantees that all ports can operate simultaneously without interference, enhancing overall network performance.

In terms of management, the TPE-224WS features a web-based interface that provides users with the ability to configure and monitor the switch easily. This level of management is crucial for IT administrators who need to maintain optimal network performance and security. Features such as VLAN support, QoS (Quality of Service) settings, and port mirroring allow for flexible network configurations tailored to specific business requirements.

Moreover, the TPE-224WS is designed with thermal management in mind. It includes cooling fans that adjust their speeds according to the temperature within the unit, promoting longevity and efficient operation. This attention to thermal design minimizes the risk of overheating, which can lead to hardware failure over time.

In summary, the TRENDnet TPE-224WS is a powerful and versatile switch that combines PoE technology with Gigabit networking capabilities. Its robust management features and thermal efficiency make it an excellent choice for organizations looking to improve their connectivity while keeping installation streamlined and efficient. Whether it's for enhancing security through surveillance, expanding wireless coverage, or ensuring reliable communication, the TPE-224WS is well-equipped to handle the demands of modern network environments.
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