Appendix A

Troubleshooting

A

This Appendix covers the most likely problems and their solutions.

Overview

This chapter covers some common problems that may be encountered while using the TW100- BRV204 and some possible solutions to them. If you follow the suggested steps and the TW100-BRV204 still does not function properly, contact your dealer for further advice.

General Problems

Problem 1: Can't connect to the TW100-BRV204 to configure it.

Solution 1: Check the following:

The TW100-BRV204 is properly installed, LAN connections are OK, and it is powered ON.

Ensure that your PC and the TW100-BRV204 are on the same network segment. (If you don't have a router, this must be the case.)

If your PC is set to "Obtain an IP Address automatically" (DHCP client), restart it.

If your PC uses a Fixed (Static) IP address, ensure that it is using an IP Address within the range 192.168.0.2 to 192.168.0.254 and thus com- patible with the TW100-BRV204 's default IP Address of 192.168.0.1. Also, the Network Mask should be set to 255.255.255.0 to match the TW100-BRV204.

In Windows, you can check these settings by using Control Panel- Network to check the Properties for the TCP/IP protocol.

Internet Access

Problem 1: When I enter a URL or IP address I get a time out error.

Solution 1: A number of things could be causing this. Try the following troubleshooting steps.

Check if other PCs work. If they do, ensure that your PCs IP settings are correct. If using a Fixed (Static) IP Address, check the Network Mask, Default gateway and DNS as well as the IP Address.

If the PCs are configured correctly, but still not working, check the TW100-BRV204. Ensure that it is connected and ON. Connect to it and check its settings. (If you can't connect to it, check the LAN and power connections.)

If the TW100-BRV204 is configured correctly, check your Internet connection (DSL/Cable modem etc) to see that it is working correctly.

Problem 2: Some applications do not run properly when using the TW100- BRV204.

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TRENDnet manual General Problems, Internet Access, Problem 1 Cant connect to the TW100-BRV204 to configure it

VPN Firewall Router, TW100-BRV204 specifications

The TRENDnet TW100-BRV204 is a versatile broadband router that caters to small office and home office environments. This device is designed to streamline connectivity and enhance network performance, making it an excellent choice for users looking to optimize their internet experience.

One of the primary features of the TW100-BRV204 is its integrated four-port 10/100 Mbps Ethernet switch, allowing users to connect multiple devices directly via Ethernet cables. This ensures fast and reliable wired connections for computers, printers, and other networked devices, reducing latency and improving overall performance.

Additionally, the router boasts a built-in firewall that provides crucial security features. The NAT (Network Address Translation) and SPI (Stateful Packet Inspection) firewalls help protect the network from external threats while allowing seamless communication between devices on the local network. This level of security is essential for small business owners who need to safeguard sensitive data.

The TW100-BRV204 also supports advanced QoS (Quality of Service) technology, which prioritizes bandwidth allocation. This ensures that critical applications, such as VoIP (Voice over Internet Protocol) and video conferencing, receive the necessary bandwidth for optimal performance. By minimizing lag and interruptions, users can maintain a smooth online experience.

Another notable characteristic of the TRENDnet TW100-BRV204 is its support for PPPoE (Point-to-Point Protocol over Ethernet) and static IP connections. This versatility makes it compatible with various types of internet service providers, ensuring that users can easily configure their network settings without hassle.

For wireless connectivity, the TW100-BRV204 is equipped with robust wireless capabilities, adhering to the 802.11g standard, allowing for wireless communication with compatible devices. Though not as speedy as the newer 802.11n or 802.11ac standards, it still offers good performance for basic browsing and streaming tasks within its range.

In summary, the TRENDnet TW100-BRV204 is an excellent choice for those seeking a reliable and secure broadband router for small office applications. With its built-in Ethernet switch, strong firewall, QoS support, and compatibility with various ISP configurations, it stands out as a dependable solution for enhancing connectivity and productivity in a compact design. Whether for business or personal use, this router offers the essential features needed to facilitate a robust network environment.