Troubleshooting
Problem | Solution |
No display LED on the front panel. | Power cord plug in correctly. |
No power supply |
|
|
|
No Picture | Ensure that the STB is switched on. |
| Check connection and correct. |
| Check channel and video output and correct |
|
|
Poor picture quality | Check the signal level, if this is low then try adjusting the |
| alignment of your dish. |
|
|
No Sound | Check the volume level of the TV and STB. |
| Check the mute status of the TV and STB. |
| Check the connection of audio cord. |
|
|
Remote Control does not operate | Point remote control directly towards the receiver. |
| Check and replace batteries. |
| Check that nothing blocks the front panel. |
|
|
Service is not running or scrambled. | Check the whether the Common Interface module and smart |
| card is correctly inserted. |
| Check that the smart card is appropriate for the selected |
| service. |
|
|
You have forgotten your secret PIN code. | Refer to 11. change PIN code(Page 29) of |
| this owner's manual. |
|
|
36DIGITAL TERRESTRIAL RECEIVER
