SOMETHING NOT WORKING?
We strongly recommend that you carry out the following checks on your appliance before calling a Service Engineer. It may be that the problem is a simple one, which you can solve yourself without the expense of a service call.
If our Service Engineer finds that the problem is listed below you will be charged for the call whether or not the appliance is under guarantee.
The cooker does not work at all:
*Check that the appliance has been wired in and is switched on at the wall.
*Check that the main cooker fuse is working.
*Check that the timer is set to manual (see page 13).
The grill and hotplates work but the oven does not:
*Check that the timer is set to manual operation (see page 13).
The oven temperature is too high or low:
*Check that the recommended temperatures are being used (see cooking charts). Be prepared to adjust up or down by 10°C to achieve the results you want.
The hotplates and oven work but the grill does not:
*Check that you have carefully followed the instructions for operation of the grill.
The oven is not cooking evenly or the side opening door will not stay open:
*Check that the cooker is level.
(CSB4431 only)
The oven fan is noisy:
*Check that bakeware is not vibrating in contact with the back panel.
*Check that the oven is level.
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