Trion HE Plus 2000 Installation, For Qualified HVAC Installer Only, Troubleshooting, Symptom

Models: HE Plus 2000 HE Plus 1400

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INSTALLATION

Installation

For Qualified HVAC

Installer Only

INSTALLATION

INSTALLER HELP LINECAUTION:

Only a trained, experienced servicer should install this Electronic Air Cleaner. The Front Panel Assembly, Power Tray Assembly, Ionizing-Collecting Cells and Pre-filters should be removed before installation. To remove the Power Tray Assembly, remove the two (2) screws from inside the top front of the cabinet. Keep this hardware for re-installation of the Power Tray Assembly after the air cleaner installation is completed and before operation. A thorough check-out of the unit installation should be completed before operation of the air cleaner.

INSTALLER HELP LINE

If you have any questions on installation issues or problems, please call

Technical Support 866-829-2440

Prior to installing this Electronic Air Cleaner:

1.Read instructions carefully for safe operation. Failure to follow instructions can damage the product or cause a hazardous condition and may result in physical harm.

2.Check the ratings stated on the product data label to make sure it is suitable for your application.

3.Select a location for the air cleaner.

4.Remove the old furnace filter and discard.

5.The air cleaner cannot remove existing dirt from the blower and ducts. Clean the area thoroughly before you begin installation.

6.Remove unit’s Front Panel Assembly and slide the Pre-filters and Ionizing- Collecting Cells out of the cabinet. Remove the Power Tray Assembly and place ALL components safely aside. Also, remove and discard cardboard shipping inserts from inside Front Panel Assembly and bottom of cabinet.

PHYSICAL INSTALLATION OF THE AIR CLEANER

This Electronic Air Cleaner can be installed in any position, except with the Front Panel Assembly facing UP or DOWN. The section TYPICAL MOUNTING POSITIONS illustrates examples of proper air cleaner mounting with a variety of furnace installations.

Common Troubleshooting Techniques

 

Troubleshooting

 

 

 

 

 

 

 

 

 

 

SYMPTOM

 

POSSIBLE CAUSES

CORRECTIVE ACTION

 

 

Rapid Arcing or

 

Broken or loose ionizing wire (s)

Remove broken or loose wire and replace

 

 

Zapping

 

 

 

 

 

with new wire

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Dirty Ionizing-Collecting Cell

Clean the Ionizing-Collecting Cell

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Damaged or bent collector plates

Straighten plates with needle nose pliers

 

 

 

 

 

 

 

 

 

 

 

 

or replace entire Ionizing-Collecting Cell

 

 

 

 

 

 

 

 

 

 

 

 

 

Dirty insulator caps on Ionizing-

Clean with warm soapy water and rinse

 

 

 

 

 

well

 

 

 

 

 

Collecting Cell

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Excessive Ozone

 

Defective Air Flow Sensor

Clean or replace Air Flow Sensor

 

 

 

 

 

 

 

 

Smell

 

 

 

 

 

 

Loose high voltage connections

Rewire Air Cleaner to the HVAC system

 

 

 

 

 

 

 

 

 

 

blower by qualified HVAC contractor

 

 

 

Radio or Television

 

Poor electrical ground

Uncommon occurrence- check for good

 

 

Interference

 

 

 

 

 

 

 

 

 

 

 

common ground for air cleaner

 

 

 

 

 

 

 

 

 

 

 

 

 

Poor electrical contact in the secondary

Ensure that there is a good connection

 

 

Hissing or Sizzling

 

electrical circuit

between the top of the Ionizing-Collecting

 

 

 

 

 

 

 

 

Cell and the bottom of the contact board

 

 

Noise

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Contact HVAC contractor

 

 

 

 

 

 

 

 

 

 

 

 

 

No power available

Reset circuit breaker

 

 

 

 

 

 

Replace fuse

 

 

Green LED Light is

 

 

 

 

 

 

Loose wiring at ON/OFF switch

Check for secure connection

 

 

not On

 

 

 

 

 

 

Defective ON/OFF switch

Replace ON/OFF switch

 

 

 

 

 

 

 

 

 

 

ON/OFF switch not in ON position

Turn the unit ON

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Red LED Light is

 

Loose wiring within power pack

Check for secure connections

 

 

not On

 

Contact HVAC contractor

 

 

 

assembly

 

 

 

 

 

 

 

 

 

 

Broken or shorted electrical

Contact HVAC contractor

 

 

 

 

 

 

 

 

 

 

 

 

component

 

 

 

 

 

 

 

Excessive dirt build-up on ionizing

Clean wires with alcohol and allow to dry

 

 

 

 

 

wires

thoroughly before turning the unit ON

 

 

 

 

 

 

 

 

 

 

 

 

 

Contact board assemblies are corroded

Replace contact board assembly

 

 

 

 

 

or carbonized

 

 

 

 

 

 

 

Broken ionizing wire

Remove broken wire and replace with new wire

 

 

 

 

 

 

 

 

 

 

 

 

 

Dirty Ionizing-Collecting Cell

Clean the Ionizing-Collecting Cell

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Foreign object located between

Remove object from Ionizing–Collecting Cell

 

 

 

 

 

collector plates

 

 

 

 

 

 

 

 

 

 

 

 

Damaged or bent collector plates

Straighten plates with needle nose pliers

 

 

 

 

 

or replace entire Ionizing-Collecting Cell

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Insulators are corroded or carbonized

Replace insulators or Ionizing-Collecting Cell

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Trion HE Plus 2000 Installation, For Qualified HVAC Installer Only, Common Troubleshooting Techniques, Installer Help Line