Tripp Lite TMU Series owner manual Limited Warranty, Warranty Registration, Service & Maintenance

Limited Warranty

Tripp Lite warrants its UPS Systems to be free from defects in materials and workmanship for a 30 month period from the date of retail purchase by end user.

Tripp Lite’s obligation under this warranty is limited to repairing or replacing (at its sole option) any such defective products. To obtain service under this warranty you must obtain a Returned Material Authorization (RMA) number from Tripp Lite or an authorized Tripp Lite service center. Products must be returned to Tripp Lite or an authorized Tripp Lite service center with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase. This warranty does not apply to equipment which has been damaged by accident, negli- gence or misapplication or has been altered or modified in any way, including opening of the unit’s casing for any reason. This warranty applies only to the original purchaser who must have properly registered the product within 10 days of retail purchase.

EXCEPT AS PROVIDED HEREIN, TRIPP LITE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABIL- ITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not permit limitation or exclusion of implied warranties; therefore, the aforesaid lim- itation(s) or exclusion(s) may not apply to the purchaser.

EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Specifically, Tripp Lite is not liable for any costs, such as lost profits or revenue, loss of equipment, loss of use of equipment, loss of software, loss of data, costs of substitutes, claims by third parties, or otherwise.

Tripp Lite has a policy of continuous improvement. Specifications are subject to change without notice.

Warranty Registration

Visit www.tripplite.com/warranty to register the warranty of your new Tripp Lite product. You'll be automatically entered into a drawing for a chance to win a FREE Tripp Lite product!*

* No purchase necessary. Void where prohibited. Some restrictions apply. See website for details

Service & Maintenance

Service: Before returning your UPS System for service, follow these steps: 1.) Review the installation and operation instructions to ensure that the service problem does not originate from a misreading of the instructions. Also, check that the circuit breaker(s) are not tripped.* 2.) If the problem continues, do not contact or return the UPS System to the dealer. Instead, call Tripp Lite at (773) 869-1233. A service technician will ask for the UPS System’s model number, serial number and purchase date and will attempt to correct the problem over the phone. 3.) If the problem requires service, the technician will issue you a Returned Material Authorization (RMA) number, which is required for service. Securely pack the UPS System to avoid damage during shipping. Do not use Styrofoam beads for packaging.** Any damages (direct, indirect, special, incidental or consequential) to the UPS System incurred during shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under warranty. UPS Systems shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA number on the outside of the package. If the UPS System is within the warranty period, enclose a copy of your sales receipt. Return the UPS System for service using an insured carrier to the address given to you by the Tripp Lite service technician.

* This is a common cause of service inquiries which can be easily remedied by following the resetting instructions in this manual. ** If you require packaging, the technician can arrange to send you proper packaging.

Maintenance: Your UPS System requires no maintenance and contains no user-serviceable or replaceable parts, but should be kept dry at all times. Periodically check, clean and tighten all cable connections, as necessary, both at the unit and at the battery.

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