Troy-Bilt 12215 owner manual Owner Registration Card, Warranty Service, Model/Serial Numbers

CUSTOMER SERVICE INFORMATION

Owner Registration Card
Please fill out and mail the enclosed owner
registration card. The purpose of this card is
to register each unit at the Factory so that we
can provide you with warranty benefits and
informational bulletins.	I
	MA L

Warranty Service

The warranty statement is included in the unit’s literature package.

Model/Serial Numbers

A Model/Serial Numbers decal is located on the handlebar. For ready reference, record these numbers in the spaces below.

Date of Purchase:

Model Number:

Serial Number:

Authorized Dealer Information

If you purchased your unit from an authorized dealer, record the dealer’s address and phone number below for ready refer- ence:

Dealer Name:

Address:

Phone:

IMPORTANT:

Left and right sides of the unit are determined by standing behind the unit, in the operator’s position, and facing in the direction of forward travel.

NOTICE:

We reserve the right to change specifications, add

improvements or discontinue the manufacture of any of our equipment without notice or obligation to purchasers of our equipment.

Customer Service and Technical Service

If you have questions or problems with the unit, contact your local dealer or the Factory. (When calling or writing, provide the Model/Serial Numbers of the unit.)

Replacement Parts

Factory specified replacement parts are available from your authorized dealer or directly from the Factory. When ordering parts, be sure to provide the following:

•Model/Serial Numbers of the unit.

•Part number of the part needed.

•Part Description.

•Quantity needed.

NOTE: All replacement parts must conform to our rigid quality specifications. Although

some replacement parts we provide may vary slightly in shape, color or texture from the original parts, any variations will not affect the fit or performance of these parts on your unit.

Engine Service and Repair

For engine service or repair, contact your nearest authorized engine dealer (look in the Yellow Pages under “Engines–Gasoline”). The engine is warranted by the engine man- ufacturer. Any unauthorized work performed on the engine during the warranty period may void this warranty. For complete details on the engine warranty, refer to the engine owner manual.

WARNING

We urge using only genuine replacement parts, which meet all the latest requirements. Replacement parts manufactured by others could present safety hazards, even though they may fit on the unit.

For customer assistance, contact your nearest authorized dealer or:

GARDEN WAY INCORPORATED • 1 Garden Way • Troy, New York 12180

Customer Service: 1-800-437-8686 • Technical Service: 1-800-520-5520 • Parts Service: 1-800-648-6776

•FAX: (518) 391-7332 • WEBSITE: www.troybilt.com

Outside the United States and Canada:

Customer Service: (518) 391-7007 • Technical Service: (518) 391-7008 • Parts Service: (518) 391-7006 • FAX (518) 391-7332

1905507 Rev. A (5/00) Printed in U.S.A. © 2000 Garden Way Incorporated