Limited U.S. and Canadian Warranty
Warranty Period
Citation products are warranted for 5 years from date of original purchase.
Who Is Protected By This Warranty
Your Citation warranty protects the original owner provided that the Citation product was purchased from an autho- rized dealer. A copy of the original dated bill must be presented whenever warranty service is required. Please attach a copy of your bill of sale to this warranty statement and put it in a safe place.
What Is Covered
Your Citation warranty covers all defects in material and workmanship with the following exceptions.
These are: (1) damage caused by accident, unreasonable use or neglect (including the lack of reasonable and necessary maintenance); (2) damage occurring during shipment (claims must be presented to the carrier); (3) damage to or deterioration of any accessory or decorative surface; (4) damage resulting from failure to follow instructions contained in your owner’s manual; (5) damage resulting from the performance of repairs by someone other than an authorized Citation warranty station; (6) damage caused by the installation of parts that do not conform to Citation specifications;
(7)any Citation unit on which the serial number has been effaced, modified or removed; (8) units used for other than home use. This warranty covers only actual defects within the product itself, and does not cover the cost of installation or removal from a fixed installation, or normal setup adjustments. It does not cover claims based on misrepresentation by the seller or performance variations resulting from installation related circumstances such as source quality or
AC power.
How To Obtain Warranty Service
If your Citation product ever needs service, please call your authorized dealer or installer. You’ll need to present a copy of your original bill of sale to establish the date of purchase. Do not return products to Madrigal Audio Laboratories without authorization.
Who Pays For What
Citation will pay all labor and material expenses for all repairs covered by this warranty. If necessary repairs not covered by this warranty, or a unit is examined which is not in need of repair, you will be charged for the repairs or examination. The owner must pay any shipping charges incurred in getting your Citation product to an authorized Citation warranty station. We will pay reasonable shipping charges to any location in the United States if the repairs are covered under the warranty. Please be sure to save the original shipping cartons, because a nominal charge will be made for additional cartons.
Limit On Implied Warranties
Implied warranties of merchantability and fitness for a particular purpose are limited in duration to the length of this warranty, unless otherwise provided by State law.
Exclusions of Certain Damages.
Citation’s liability is limited to the repair or replacement, at our option, of any defective product and shall in no event include incidental or consequential damages of any kind. Citation reserves the right to replace a discontinued model with a comparable model. Any replacement units or parts may be new or rebuilt.
Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion of incidental or consequential damages, so the above limitations may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
This warranty is applicable in the United States and Canada only. Outside of the U.S. and Canada, please contact your local authorized Citation distributor for warranty and service information.
Limited U.S. and Canadian Warranty
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