C H A P T E R

4

TROUBLESHOOTING

If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center.

Solutions to Common Problems

 

Problem

Suggestion(s)

 

The monitor does not respond

Check that the monitor’s Power Switch is on.

 

after you turn on the system.

Turn off the power and check the monitor’s power cord

 

 

and signal cable for proper connection.

 

Characters on the screen are dim

Refer to the About Touchmonitor Adjustments section to

 

 

adjust the brightness.

 

The screen is blank

During operation, the monitor screen may automatically turn

 

 

off as a result of the Power Saving feature. Press any key to see

 

 

if the screen reappears.

 

 

Refer to the About Touchmonitor Adjustments section to

 

 

adjust the brightness.

 

Screen flashes when initialized

Turn the monitor off then turn it on again.

 

“Out of Range” display

Check to see if the resolution of your computer is higher than

 

 

that of the LCD display.

 

 

Reconfigure the resolution of your computer to make it less

 

 

than or equal to 1280 x 1024. See Appendix A for more information

 

 

on resolution.

 

Touch doesn’t work

Make sure the touch cable is securely attached at both ends.

 

 

 

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Tyco Electronics 1915L manual Troubleshooting, Solutions to Common Problems, Problem Suggestions