Tyco Electronics 1938L manual Troubleshooting, Solutions to Common Problems

C H A P T E R

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TROUBLESHOOTING

If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center.

Solutions to Common Problems

Problem	Suggestion(s)
The monitor does not respond	• Check that the monitor’s Power Switch is on.
after you turn on the system	• Turn off the power and check the monitor’s power cord
	and signal cable for proper connection.
Characters on the screen are dim	• Refer to the About Touchmonitor Adjustments section to
	adjust the brightness.
The screen is blank	• During operation, the monitor screen may automatically turn
	off as a result of the Power Saving feature. Press any key to see
	if the screen reappears.
	• Refer to the About Touchmonitor Adjustments section, page 3-17,
	to adjust the brightness.
Screen flashes when initialized	• Turn the monitor off then turn it on again.
“Out of Range” display	• Check to see if the resolution of your computer is higher than
	that of the LCD display.
	• Reconfigure the resolution of your computer to make it less
	than or equal to 1440 x 900. See preset modes or Appendix A (page
	A-25) for more information on resolution.
Touch doesn’t work	• Make sure the touch cable is securely attached at both ends.

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