Printer
The printer does not work.
Be sure the printer is on. If it is, try resetting the printer by turning
the Superprint 4425 off and on again.
The printer works, but it prints too lightly or not at all.
Make sure you have high-grade thermal printer paper and it is
correctly installed. See Replacing the printer paper on page 72.
The printer only prints the bottom half of characters.
The print head should be replaced. Contact your dealer or Ultratec.
On battery power, the printer prints too slowly or lightly.
The batteries are low. Connect the AC adapter for 24 hours to
recharge the batteries.
Power
The ring flasher does not work.
Be sure the plastic tab has been pulled out of the battery
compartment and that you have plugged in the Superprint 4425 for
at least 14 hours.
The batteries run down too soon.
You may not be regularly using your Superprint 4425 on battery
power, or the batteries are old. See About the batteries on page 73.
The Superprint 4425 does not turn on when you press the
On/Off switch, or the power light blinks even when the AC
adapter is plugged in.
Be sure the electrical outlet is working. Be sure you are using the
correct AC adapter—it should be a 9VDC, 650 mA adapter. If you
still have a problem, contact your dealer or Ultratec.
The Superprint 4425 works fine in the evening, but does not
work during the day.
You may have plugged the AC adapter into a switch-controlled
outlet. Try a different outlet that you are sure is not controlled by a
switch.
76 • CARE & REPAIR