Troubleshooting
If your ANA 9710 Cordless Telephone is not performing to your expectations, please try these simple steps. If you are still unable to resolve the problems, contact your PBX Administrator.
Note: Do not attempt to service this unit yourself. All service must be done by qualified service personnel.
Problem | Suggestion |
Charge light won’t come | ∙ Make sure the AC Adapter is plugged |
on when Handset is | into the Charging Unit and wall outlet. |
placed in Charging Unit. | ∙ Make sure Handset is properly seated |
| in Charging Unit. |
| ∙ Make sure the Battery Pack is |
| properly placed in the Handset. |
| ∙ Make sure that the charging contacts |
| on the Handset and Charging Unit are |
| clean. |
Conversation | ∙ Make sure that the Base Unit antenna |
interrupted frequently. | is fully vertical. |
| ∙ Move closer to the Base Unit. |
Warning tone and NO | ∙ Move closer to the Base Unit. |
SERVICE message. |
|
Handset doesn’t ring. | ∙ The Battery Pack may be weak. |
| Charge the Battery Pack for |
| hours. |
| ∙ Make sure the Base Unit antenna is |
| fully vertical. |
| ∙ The Handset may be too far away |
| from the Base Unit. |
| ∙ Ensure the Ringer ON/OFF switch is |
| in the ON Position. |
|
|
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