Uniden D13842BK manual Important Information, Troubleshooting

3.The system announces the time, the number of messages in memory, and a help prompt. It beeps to let you know it’s waiting for a command; enter a 2-digit command

from the chart.	01	Repeat message	05	Stop playback
## If you don’t press	02	Play message	06	Turn the system on
any keys for 15
	03	Skip message	09	Turn the system off
seconds, the
	04	Delete message	10	Hear help prompts
system hangs
up and return to
standby.

Important Information

Troubleshooting

General problems	Possible solutions
	xxCheck the telephone cord connection.
I can’t make or receive	xxDisconnect the base AC adapter. Wait a few
calls.	minutes, then reconnect it.
	xxMake sure the base is plugged in.
The handset won’t ring.	xxMake sure the ringer is turned on.
The handset is not	xxCharge the battery for 15-20 hours.
working.	xxCheck the battery connection.
The handset won’t	xxLet calls ring twice before answering.
display CID information.	xxMake sure your CID service is active.

Audio issues	Possible solutions
I hear a beeping	xxThe battery is getting low. Check the handset for a low
during a call.	battery alert. Finish your conversation and return the
	handset to the cradle as soon as possible.
	xxCheck for interference from appliances (microwave
There’s a lot of	ovens, TVs, etc.) or wireless devices (baby monitors, WiFi
	equipment, etc.). Move the handset or base away from the
noise or static
	interference source.
on the line
	xxMove the handset closer to the base.
	xxIf you use a telecoil hearing aid, turn the T-coilon (see p. 6).

Multi-handset problems	Possible solutions
I can’t transfer calls.	xxYou may have to reset the handset.
	Contact Customer Service for instructions.
Two handsets can’t talk to a caller.	xxSee if any handset is in Privacy Mode.
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