General problems

Possible solutions

A handset can make calls,

xxMake sure the ringer is turned on.

but it won’t ring.

xxMake sure Silent Mode is turned off (see p. 9).

A handset is not working.

xxCharge the battery for 15-20 hours.

xxCheck the battery connection.

 

The phone keeps ringing

xxYou may have to change the line mode.

when I answer on an

Contact Customer Service for instructions.

extension.

 

Audio issues

Possible solutions

Callers sound

xxMove the handset closer to the base or Range Enhancer.

xxKeep the handset’s battery fully charged.

weak or soft.

xxIncrease the earpiece volume.

 

 

xxCheck for interference from appliances (microwave

 

ovens, TVs, etc.) or wireless devices (baby monitors, WiFi

There’s a lot of

equipment, etc.). Move the handset or base away from

noise or static

the interference source.

on the line

xxIf you use a telecoil hearing aid, turn on T-coil mode).

 

xxIf you have any service that uses the phone line, add a

 

DSL or telephone line filter (see p. 14).

Caller ID problems

Possible solutions

Caller ID information

xxLet calls ring twice before answering.

does not display.

xxMake sure your Caller ID service is active.

Caller ID displays briefly

xxYou may have to change the line mode.

and then clears.

Contact Customer Service for instructions.

Multi-handset problems

Possible solutions

I can’t transfer calls.

xxReset the handset (see p. 14).

Two handsets can’t talk to a caller.

xxSee if any handset is in Privacy Mode.

A handset says Unavailable.

xxMove the handset closer to the base.

xxSee if any handset is in Privacy Mode.

 

I can’t register a new handset.

xxReset the handset (see p. 14).

xxSee if you have 12 registered handsets.

 

Voice mail issues

Possible solutions

The new message icon doesn’t turn on

xxAdjust the Voice Mail Tone

when I have new messages.

setting (see p. 12).

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Uniden D1660 Audio issues Possible solutions, Caller ID problems Possible solutions, Voice mail issues Possible solutions