A handset can’t make or

xxMove the handset closer to the base.

receive calls.

 

 

 

A handset can make calls,

xxMake sure the ringer is turned on.

but it won’t ring.

xxMake sure Silent Mode is turned off (see p. 10).

A handset is not working.

xxCharge the battery for 15-20 hours.

 

 

xxCheck the battery connection.

The phone keeps ringing

xxYou may have to change the line mode.

when I answer on an

Contact Customer Service for instructions.

extension.

 

 

 

 

 

 

 

 

Caller ID problems

 

Possible solutions

No handsets display

 

xxLet calls ring twice before answering.

Caller ID information.

 

xxMake sure your Caller ID service is active.

Caller ID displays briefly

xxYou may have to change the line mode.

and then clears.

 

Contact Customer Service for instructions.

Multi-handset problems

 

 

Possible solutions

I can’t transfer calls.

 

 

xxReset the handset (see p. 18).

Two handsets can’t talk to a caller.

xxSee if any handset is in Privacy Mode.

A handset says Unavailable.

 

xxMove the handset closer to the base.

 

xxSee if any handset is in Privacy Mode.

 

 

 

 

I can’t register a new handset.

 

xxReset the handset (see p. 18).

 

xxSee if you have 12 registered handsets.

 

 

 

 

Answering system problems

Possible solutions

The answering system does

xxMake sure the answering system is on.

not work.

 

xxMake sure the base is plugged in.

The system won't record

 

xxSee if Record Time is set to Announce Only.

messages.

 

xxDelete messages (memory may be full).

A handset can't access the

 

xxSee if another handset is using the system.

answering system.

 

xxMake sure the phone is in standby.

My outgoing message is gone.

xxIf there was a power failure, re-record

 

 

 

your personal outgoing message.

I can’t hear the base speaker.

xxMake sure call screening is turned on.

xxChange the base speaker volume.

 

 

 

Messages are incomplete.

 

xxIncrease the Record Time.

 

xxDelete messages (memory may be full).

 

 

 

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Uniden D1780-2 manual Caller ID problems Possible solutions