Symptom | Suggestion | |
The handset doesn’t | • Make sure that you have registered all handsets to the same base, and all | |
communicate with other | handsets are selecting the base (see page 21). | |
handsets. |
| |
| • Make sure there are not two handsets already using the conference feature. | |
An extra handset can’t join | • Make sure that another handset is not in privacy mode. | |
the conversation. | • Make sure that you have registered both handsets to the same base, and both | |
| handsets are selecting the base (see page 21). | |
The answering system does | • Make sure the base is plugged in. | |
• Make sure that the answering system is turned on. | ||
not work. | ||
• Make sure that the message record time is not set to announce only. | ||
| ||
Time stamp cannot be heard. | • Make sure you have set the time (see Setting the Day and Time on page 40). | |
Messages are incomplete. | • Incoming messages may be too long. Ask callers to leave a brief message. | |
• The memory may be full. Delete some or all of the saved messages. | ||
| ||
There is no sound on the | • Adjust the speaker volume on the base or handset. | |
base or handset speaker | • Make sure the call screen feature is set to on. | |
during call monitoring or |
| |
message review. |
| |
Cannot access answering | • Make sure you are using the correct PIN number. | |
system from a remote | • Make sure that the | |
phone. | least two seconds. If it cannot, try using a different |
Weak or Hard to Hear Audio
If the caller’s voice sounds weak or soft, the signal might be blocked by large metal objects or walls; you might also be too far from the base, or the handset’s battery may be weak.
• Try adjusting the volume of the earpiece (see page 32) or the audio tone (see page 33).
• Try moving around while you’re on a call or moving closer to the base to see if the sound gets louder.
• Make sure the handset’s battery is fully charged.
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