Troubleshooting
If you’ve experienced any of the following difficulties while using your phone, use this troubleshooting guide to help you remedy the problem. Should any problem persist, call our customer hotline at
Making calls
Memory dialing During conversation Receiving calls
Symptom | Remedy |
You hear five short error | • Make sure you have set up the base phone correctly |
beeps when you press | (page 8). |
TALK . | • Move the handset closer to the base phone. |
| • Replace the handset to the base phone for a while to |
| reset the random security code. |
|
|
You hear no dial tone. | • Make sure the telephone line cord is securely |
| connected to the telephone outlet. |
| • Make sure the battery is fully charged (page 11). |
|
|
The phone does not connect at | • Make sure the dialing mode is set correctly (page 10). |
all, even though the number | • Before dialing, make sure you hear a dial tone. |
you have dialed is correct. |
|
|
|
The phone does not redial | • Make sure the last dialed number is really the one you |
correctly. | want to dial. |
The handset does not ring. | • Make sure the ringer is turned on (page 23). |
| • The battery may be weak. Charge the battery for |
| hours (page 11). |
| • Make sure you have set up the base phone correctly |
| (page 8). |
| • Move the handset closer to the base phone. |
| • Replace the handset to the base phone for a while to |
| reset the random security code. |
|
|
The base phone does not ring. | • Make sure the telephone line cord is securely |
| connected to the telephone outlet. |
| • Make sure the ringer is turned on (page 24). |
You hear interference during | • Move the handset closer to the base phone. |
conversation. | • Place the base phone away from noise sources |
| (page 8). |
| • Press CHANNEL for a channel that gives better |
| reception. |
|
|
You hear a beep every three | • The battery is weak. Charge the battery for |
seconds during the | hours. |
conversation. |
|
You cannot store a memory | • Make sure you follow the procedure in storing the |
dialing number. | number correctly (page 20). |
| • When the handset is in use, you cannot store a memory |
| dialing number on the base phone. |
| • Replace the handset to the base phone for a while. |
|
|
You cannot make a memory | • You pressed the number button to which no phone |
dialing call. | number has been stored. |
|
|
Memory dialing is incorrect. | • Store a correct number (page 20). |
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Additional Information
