TROUBLESHOOTING YOUR NEW PHONE

If your phone is not performing to your expectations, please try these simple steps first.

Symptom

Suggestion

 

 

The power LED does

• Make sure the AC adapter is plugged

not light.

into the base unit and wall outlet.

 

 

The status LED won't

• Make sure the handset is properly

come on when the

seated in the base unit.

handset is placed in

• Make sure the charging contacts on

the base unit.

the handset and base unit are clean.

 

 

The audio sounds

• Make sure that the base unit antenna

weak and/or scratchy.

is in a vertical position.

 

• Move the handset and or base unit

 

to a different location away from

 

metal objects or appliances and try

 

again.

 

 

• Make sure that you are not too far

 

from the base.

 

 

 

Can't make or receive

• Check both ends of the base unit

calls.

telephone line cord.

 

• Make sure the AC adapter is plugged

 

into the base unit and wall outlet.

 

• Disconnect the AC adapter for a few

 

minutes, then reconnect it.

 

• Reset the digital security code

 

(See page 35).

 

 

• Make sure

is pressed.

 

 

The handset doesn't

• The battery pack may be weak.

ring or receive a page.

Charge the battery on the base unit

 

for 15-20 hours.

 

 

• The handset may be too far away

 

from the base unit.

 

• Place the base unit away from

 

appliances or metal objects.

 

• Reset the digital security code

 

(See page 35).

 

 

• Make sure the ringer switch is set on

 

(See page 15).

 

 

 

The Caller ID does not

• The handset was picked up before

display.

the second ring.

 

 

• The call was placed through a switch

 

board.

 

 

• Call your local telephone company

 

to verify your Caller ID service is

 

current.

 

 

 

 

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Uniden EXS 2060 manual Troubleshooting Your NEW Phone, Symptom Suggestion