TROUBLESHOOTING

YOUR NEW PHONE

QUICK REFERENCE CHART

If your phone is not performing to your expectations, please try these simple steps before calling Uniden customer service at (800) 297-1023.

 

PROBLEM

 

 

 

 

SUGGESTION

 

 

The status LED￿

Make sure￿

the￿ AC adapter￿

is plugged into￿ the base￿

won’t come on when￿

and wall outlet.

 

 

 

 

 

￿

￿

 

￿

 

 

￿

 

 

 

 

 

the handset is placed￿

Make sure the handset is properly seated in the base.

￿

 

 

 

￿

 

￿

 

 

 

 

 

in the base.

 

Make sure the charging contacts on the handset￿

￿

 

 

￿

 

 

 

 

 

 

 

 

 

 

 

and base are clean.

 

 

 

 

 

 

 

 

￿

 

￿

 

 

 

 

 

The audio sounds￿

￿

 

 

 

￿

 

 

 

 

Make sure that the base antenna is in a vertical￿

weak and/or scratchy.

position.

 

 

 

 

 

 

 

 

 

￿

￿

 

 

 

 

 

 

 

￿

￿

 

Move the handset and/or base to a different location￿

 

￿

 

 

 

 

 

 

 

 

￿

￿ ￿

 

away from metal objects or appliances and try again.

 

￿￿

 

 

 

 

 

 

￿￿￿

Can’t make or￿

￿

 

 

￿

￿

 

 

 

 

Check both ends of the base telephone line cord.

receive calls.

 

￿

 

 

 

￿ ￿

 

 

 

 

 

Make￿

sure the AC adapter is plugged into the base￿

 

 

 

and wall outlet.

 

 

 

 

 

￿￿

￿

 

Disconnect￿

the AC adapter for a few minutes, then￿

 

￿

 

￿

 

 

 

 

 

 

 

 

 

reconnect it.

￿ ￿

 

 

 

￿

 

 

 

Place￿

￿

 

￿

 

 

 

 

 

 

the handset back on the charging cradle for a￿

 

 

 

￿

 

 

￿

 

 

 

 

 

 

 

 

few seconds. The status LED blinks indicating￿

 

 

 

that the phone has been￿ ￿ reset.

￿

￿

 

 

 

 

￿

 

￿

 

 

 

 

 

 

The handset doesn’t￿

The Nickel-Cadmium battery pack may be weak.￿

ring or receive a page.

Charge￿￿

the￿ battery on the base for 15￿ -20 hours.￿

 

 

 

Be￿ sure the antenna is in a vertical position.

 

 

 

 

 

 

 

 

 

 

 

￿

 

 

 

The￿ handset may be too far away from the base.￿

 

 

 

 

 

 

￿

 

 

￿

 

 

 

 

 

Place the base away from appliances or metal objects.

￿

 

 

￿

 

 

￿

 

￿

 

 

￿

 

 

 

Place￿

the handset back on the charging cradle for a￿

￿￿

￿

￿

few￿￿ seconds. The status LED blinks indicating￿

 

 

 

that the phone has been reset.

￿￿￿

 

 

 

 

 

 

 

￿

 

 

 

 

 

 

 

 

Make￿ sure that the ringer switch is on.

￿

 

 

 

 

 

 

 

 

￿

￿

 

The Caller ID does not￿

￿

 

 

 

 

￿

￿

 

 

The handset was picked up before the second ring.

display.

 

￿

 

 

 

 

 

 

 

 

 

The call was placed through a switch board.

 

 

 

Call your local telephone company to verify your￿

 

 

 

Caller ID￿ service is current.￿

￿

 

￿

￿

43

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Image 45
Uniden T H E E X S 9 9 6 6 manual Troubleshooting, Quick Reference Chart

T H E E X S 9 9 6 6 specifications

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In summary, the Uniden T H E E X S 9 9 6 6 is a powerful and reliable two-way communication device that provides users with outstanding range, audio clarity, and durability. With its weather-resistant features and flexible communication modes, this model is designed to meet the demands of both casual users and professionals, making it an excellent investment for anyone in need of effective communication solutions.