Symptom

Suggestion

 

• Make sure that you are not too far from the base.

 

• Make sure that your handset is registered to the main base unit.

The handset doesn’t ring

• Charge the battery in the handset for 15 to 20 hours by placing the handset on the

or receive a page.

base or charging cradle.

 

• Change the Digital Security Code (see Changing the Digital Security Code on

 

page 56).

 

• Charge the battery pack in the handset for 15 to 20 hours.

You cannot register the

• Change the Digital Security Code (see Changing the Digital Security Code on

handset at the base.

page 56).

 

• Try resetting the handset (see Resetting the Handset on page 55).

The handset doesn’t

• Change the Digital Security Code (see Changing the Digital Security Code on

page 56).

communicate with other

• Make sure that you have registered all handsets (see Registering Accessory

handsets.

Handsets on page 22).

 

An extra handset can’t

• Make sure there are not two handsets already using the conference feature.

join the conversation.

• Make sure that another handset is not in privacy mode.

The answering system

• Make sure the base is plugged in.

• Make sure that the answering system is turned on.

does not work.

• Make sure that the message record time is not set to announce only.

 

Time stamp cannot be

• Make sure you have set the time (see Setting the Day and Time on page 43).

heard.

 

Messages are incomplete.

• Incoming messages may be too long. Ask callers to leave a brief message.

• The memory may be full. Delete some or all of the saved messages.

 

58

Page 59
Image 59
Uniden TRU9380-3 manual Memory may be full. Delete some or all of the saved messages