Outdoor LP Gas Barbecue Grill Model No. HBT920W

GOLD

Troubleshooting

ProblemPossible CausePrevention/Cure

Burner will not light with match

No gas flow.

Check if LP gas tank is empty.

 

 

 

 

Obstruction of gas flow.

Clear burner.

 

 

 

 

Spider webs or insect nest in burner tube.

Clean burner tube.

 

 

 

 

Burner ports clogged or blocked.

Clean burner ports.

 

 

 

Irregular flame pattern, flame does not run the full length

Burner ports are clogged or blocked.

Clean burner ports.

of burner.

 

 

 

 

 

Flame is yellow or orange

New burner may have residual manufacturing oils.

Burn grill for 15 minutes with the lid closed.

 

 

 

 

Spider webs or insect nest in burner tube.

Clean burner tube.

 

 

 

 

Food residue, grease or seasoning salt on burner.

Clean burner.

 

 

 

Flame blow out

High or gusting winds.

Turn front of grill to face wind or increase flame height.

 

 

 

 

Low on LP Gas.

Replace LP gas tank.

 

 

 

Flare-up

Grease buildup.

Clean grill.

 

 

 

 

Excess fat in meat.

Trim fat from meat before grilling.

 

 

 

 

Excessive cooking temperature.

Adjust (lower) temperature accordingly.

 

 

 

Persistent grease fire.

Grease trapped by food buildup around burner system.

Turn knobs to “LOCK OFF” position. Leave lid in closed position

 

 

and let fire burn out. After grill cools, remove and clean all parts.

 

 

 

Flashback (fire in burner tube(s))

Burner and/or burner tube is blocked.

Clean burner and/or burner tube.

 

 

 

Inside of lid or cooking grid is peeling

Baked on grease buildup has turned to carbon and is flaking off.

Clean thoroughly.

 

 

 

For more assistance please visit us online at www.bluerhino.com or call 1.800.762.1142 for immediate assistance.