Vanguard Heating VN3000TB Troubleshooting, Infrared Natural Gas Heater, Observed Problem, Remedy

Models: VN1800TB VN3000TB

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TROUBLESHOOTING

®

INFRARED NATURAL GAS HEATER

TROUBLESHOOTING

Note: For additional help, visit DESA International’s technical service web site at www.desatech.com.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM WARNING: Turn off and un- plug heater and let cool before servicing. Only a qualified ser- vice person should service and repair heater.

POSSIBLE CAUSE CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed in, there is no

1.

Ignitor electrode positioned wrong

1.

Replace ignitor

spark at ODS/pilot

2.

Ignitor electrode broken

2.

Replace ignitor

 

3.

Ignitor electrode not connected to igni-

3.

Reconnect ignitor cable

 

 

tor cable

 

 

 

4.

Ignitor cable pinched or wet

4.

Free ignitor cable if pinched by any

 

 

 

 

metal or tubing. Keep ignitor cable dry

 

5.

Broken ignitor cable

5.

Replace ignitor cable

 

6.

Bad piezo ignitor

6.

Replace control valve (piezo is part of

 

 

 

 

control valve)

 

7.

Piezo ignitor nut is loose

7.

Tighten nut holding piezo ignitor. Nut

 

 

 

 

is located inside heater cabinet at top

ODS/pilot lights but flame goes out when control knob is released

1.Gas supply turned off or equipment shutoff valve closed

2.Control knob not fully pressed in while pressing ignitor button (non-thermostat models only)

Thermostat control knob not fully pressed in while pressing ignitor button (thermostat models only)

3.Air in gas lines when installed

4.ODS/pilot is clogged

5.Gas regulator setting is not correct

6.Thermostat control knob not in pilot position

1.Turn on gas supply or open equipment shutoff valve

2.Fully press in control knob while press- ing ignitor button (non-thermostat mod- els only)

Fully press in thermostat control knob while pressing ignitor button (thermo- stat models only)

3.Continue holding down control knob. Repeat igniting operation until air is re- moved

4.Clean ODS/pilot (see Cleaning and Maintenance, page 13 ) or replace ODS/ pilot assembly

5.Replace gas regulator

6.Turn thermostat control knob to pilot position

www.desatech.com

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Vanguard Heating VN3000TB, VN1800TB Troubleshooting, Infrared Natural Gas Heater, Observed Problem, Possible Cause, Remedy