Network Camera User’s Guide

Appendix A: Troubleshooting &

Frequently Asked Questions

 

Question

 

Answer or Resolution

 

 

 

 

 

 

 

 

 

 

 

 

 

Features

 

 

 

 

 

 

 

The

video

and

audio

The Network Camera utilizes JPEG compression to providing

codec is adopted in the

high quality images. JPEG is a standard for image

Network Camera.

 

compression and can be applied to various web browsers

 

 

 

 

 

 

without the need to install extra software.

 

 

 

 

 

 

The audio codec is ADPCM compression.

The

maximum

number

The maximum number of users is depend on the total

of users access Network

bandwidth accessed to Network Camera from clients. The

Camera simultaneously.

data throughout of Network Camera is around 5~6Mbps.

 

 

 

 

 

 

Therefore, the maximum number of connected clients is

 

 

 

 

 

 

varying by settings of resolution and frame rate. Obviously,

 

 

 

 

 

 

the performance of the each connected client will slow down

 

 

 

 

 

 

when many users are logged on.

The

Network

Camera

The Network Camera is not weatherproof. It needs to be

can be used outdoors or

equipped with a weatherproof case for outdoors using.

not.

 

 

 

 

 

However, equipped with a weatherproof case will disable the

 

 

 

 

 

 

audio function of Network Camera.

 

 

 

 

 

 

Install Network Camera

 

 

 

 

 

 

 

Status LED does not

• Check and confirm that the standard AC adaptor, included

light up.

 

 

 

 

in packaged, is used. Secure the power connector and re

 

 

 

 

 

 

power it on again.

 

 

 

 

 

 

• If the problem is not solved, the Network Camera might be

 

 

 

 

 

 

faulty. Contact your dealer for further help.

The

network

cabling is

The Network Camera uses Category 5 UTP cable allowing 10

required for the Network

and/or 100 Base-T networking.

Camera.

 

 

 

 

 

The

Network

Camera

If a firewall exists on the network, port 80 is open for ordinary

will be installed and work

data communication. The Network Camera uses port

if a firewall exists on the

80(default) only. This port (or the port you specify from the

network.

 

 

 

 

Configuration screen if you change the default port) needs to

 

 

 

 

 

 

be opened on the firewall.

The

username

and

Username = admin and leave password blank.

password

for

the

first

Note that it’s all case sensitivity.

time

or

after

factory

 

default reset

 

 

 

 

Forgot the

username

Follow the steps below.

and password

 

 

1. Restore the factory default setting by press pressing and

 

 

 

 

 

 

holding down more than 8 seconds when power on

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Veo Infra-Red manual Appendix a Troubleshooting Frequently Asked Questions, Features

Infra-Red specifications

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