Network Camera User’s Guide

characters are

Encoding or the Character Set of the selected language on

displayed.

the Internet Explorer.

Frame rate is slower

• The traffic of the network and the object of the image affect

than the setting.

the frame rate. The network congestion causes frame rate

 

slower than the setting.

 

• When more than one client were viewing, the frame rate

 

becomes slower.

 

• Ethernet switching hub can smooth the frame rate especially

 

in viewing on the Multi-Camera screen.

Blank screen or very

• Your connection to the Network Camera does not have

slow video when audio is

enough bandwidth to support a higher frame rate for the

enabled.

streamed image size. Try reducing the video streaming size

 

to 176x144 or 320x240 and/or disabling audio.

 

• Audio will consume 32 to 64 kbps. Disable audio to improve

 

video. Your Internet connection may not have enough

 

bandwidth to support streaming audio from the Network

 

Camera.

Image Transfer on

• Default Gateway and DNS server address should be set up

e-mail or FTP does not

correctly.

work.

• If FTP does not work properly, ask your ISP or network

 

administrator about the transferring mode of FTP server.

Pan/Tilt, Zoom and

• Click [Refresh] on the Internet Explorer when the

Focus do not work.

communication stops with the Network Camera. The image

(including Click to

will refresh.

Center and Preset

• Other clients may be operating Pan/Tilt.

Positioning)

• Pan/Tilt operation has reached the end of corner.

 

• The Pan/Tilt operation may be locked by turning off Remote

 

Camera Control.

Pan/Tilt, Zoom and

There may be a slight delay when you are using the Pan/Tilt

Focus do not work

feature in conjunction with streaming audio and video. If you

smoothly.

find that there is a significant delay while panning or tilting the

 

camera, try disabling the audio streaming and/or reducing the

 

video streaming size.

 

Video Quality of Network Camera

 

 

The focus on the

• The lens is dirty or dust is attached. Fingerprints, dust, stain,

Network Camera is bad.

etc. on the lens can degrade the performance of the

 

Automatic Focusing feature (for PTZ model). Clean the lens

 

with lens cleaner. Or adjust the camera focus manually (for

 

PT model)

 

• Manual focusing may be set. Press appropriate one of the

 

Focus buttons at the operation panel (for PTZ model).

 

• Blurred images may have been registered when registering

 

or modifying the preset button or home position button. Adjust

 

the focus in manual focusing again, or press the Auto Focus

 

button (for PTZ model).

 

• The image may be out of focus, if the object is too near, or

 

depending on the zoom position. Move the object off Network

 

Camera, or adjust the zoom position (for PTZ model).

 

• Some objects are difficult to focus on by Auto Focus button.

 

Press the Auto Focus button and put it into operation again.

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Veo Infra-Red manual Camera Control, Video Quality of Network Camera

Infra-Red specifications

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