Network Camera User’s Guide
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| to Network Camera, set up not to use the proxy server. |
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| • Confirm that Default Gateway address is correct. |
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| • The router needs Port Forwarding feature. Refer to your |
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| router's manual for details. |
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| • Packet Filtering of the router may prohibit access from an |
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| external network. Refer to your router's manual for details. |
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| • Access Network Camera from the Internet with the global IP |
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| address of the router and port number of Network Camera. |
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| • Some routers reject the global IP address to access |
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| Network Camera on the same LAN. Access with the private |
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| IP address and correct port number of Network Camera. |
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| • When you use DDNS, you need to set Default Gateway and |
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| DNS server address. |
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| • If it’s not working after above procedure, reset Network |
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| Camera to default setting and installed it again. |
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| • If the problem is not solved, the Network Camera might be |
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| faulty. Contact your dealer for further help. |
Image or video does not | • The first time the PC connects to Network Camera, a | ||
appear in the main page. | |||
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| ActiveX Controls. When using Windows NT, Windows 2000 |
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| or Windows XP, log on with an appropriate account that is |
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| authorized to install applications. |
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| • Network congestion may prevent the Image screen from |
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| appearing quickly. You may choose lower resolution to |
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| reduce the required bandwidth. |
Check the Network | Go to C:\Windows\Downloaded Program Files and check to | ||
Camera’s ActiveX is | see if there is an entry for the file “WebWatch Class”. The | ||
installed on your | status column should show “Installed”. If the file is not listed, | ||
computer |
| make sure your Security Settings in Internet Explorer are | |
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| configured properly and then try reloading the Network |
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| Camera’s home page. Most likely, the Network Camera |
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| ActiveX control did not download and install correctly. Check |
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| your Internet Explorer security settings and then close and |
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| restart Internet Explorer. Try to browse and log in again. |
Internet Explorer | Setup the IE security settings or configure the individual | ||
displays the following | settings to allow downloading and scripting of unsigned | ||
message: “Your current | ActiveX controls. | ||
security settings prohibit |
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downloading ActiveX |
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controls”. |
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The | Network | Camera | • Might be caused from the firewall protection. Check the |
work | locally | but not | Internet firewall with your system or network administrator. |
externally. |
| The firewall may need to have some settings changed in | |
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| order for the Network Camera to be accessible outside your |
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| LAN. |
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| • Make sure that the Network Camera isn’t conflicting with |
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| any other web server running on your LAN. |
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| • Check the configuration of the router settings allow the |
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| Network Camera to be accessed outside your local LAN. |
The unreadable |
| Use the operating system of the selected language. Set the | |
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