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Verizon GT704WG Troubleshooting, LAN Connection Failure, Cannot Connect to the Internet

Models: GT704WG

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Troubleshooting 9

This chapter contains a list of problems that may be encountered while using the Gateway, and techniques to try and overcome the problem. Note that these tech- niques may not solve the problem. This chapter also include a list of frequently asked questions.

Troubleshooting

LAN Connection Failure

sEnsure the Gateway is properly installed, the LAN connections are correct, and the power is on.

sConfirm the computer and Gateway are on the same network segment. If unsure, let the computer get the IP address automatically by initiating the DHCP function (see “DHCP Server” in chapter 3), then verify the com- puter is using an IP address within the default range (192.168.1.2 through 198.168.1.254). If the computer is not using an IP address within the range, it will not connect to the Gateway.

sEnsure the Subnet Mask address is set to 255.255.255.0 by clicking Status in the “Main Menu” screen.

Cannot Connect to the Internet

sEnsure both ends of the power cord and all network cables are properly connected.

sEnsure the Subnet Mask address is set to 255.255.255.0 by clicking Status in the “Main Menu” screen.

sVerify the Gateway’s settings are the same as the computer by clicking Status in the “Main Menu” screen.

sIf running Windows 98 SE or Me, check the computer’s TCP/IP settings. Select Start, Run, enter

winipcfg

in the “Open” text box, then press OK. The “IP Configuration” window appears. Ensure the text box at the top of the window contains the name of the Ethernet adapter installed in the computer. If not, click on the down arrow next to the

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Verizon GT704WG user manual Troubleshooting, LAN Connection Failure, Cannot Connect to the Internet
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GT704WG specifications

The Verizon GT704WG is a versatile wireless gateway that combines the functionality of a modem and router into a single compact device, making it an ideal solution for home and small office networking needs. Designed to support high-speed Internet connectivity, it delivers a seamless online experience and boasts a range of features that cater to both basic and advanced users.

One of the standout features of the GT704WG is its support for ADSL and ADSL2/2+ technologies, which allows users to achieve faster download speeds of up to 24 Mbps. This capability ensures a smooth streaming experience, fast file downloads, and improved online gaming performance. Additionally, the modem is compatible with various DSL service providers, making it a flexible choice for those looking to switch providers without needing to purchase new hardware.

Another key characteristic of the GT704WG is its built-in wireless capability, which conforms to the IEEE 802.11g standard. This enables wireless connectivity for multiple devices, including laptops, smartphones, and tablets, within a range of up to 150 feet indoors and further outdoors. The device also supports WEP and WPA/WPA2 encryption protocols, ensuring a secure wireless environment for users and protecting their network from unauthorized access.

In terms of connectivity options, the GT704WG features four Ethernet ports for wired connections, making it easy to connect gaming consoles, smart TVs, and desktop computers directly to the router for optimal performance. The device is also equipped with a USB port for easy sharing of files and printers over the network.

The user-friendly interface of the GT704WG allows for straightforward setup and configuration, making it accessible even for those with minimal technical expertise. Verizon includes comprehensive documentation and support resources, further easing the installation process.

Overall, the Verizon GT704WG is a robust networking solution that combines speed, functionality, and security. Its all-in-one design eliminates the need for multiple devices, while its rich feature set ensures it can meet the demands of modern digital lifestyles. Whether for casual browsing, streaming videos, or gaming, the GT704WG stands out as a reliable choice for home users and small businesses alike.