Vermont Casting VC500 user manual Troubleshooting Guide, Action Required, Problem, Potential Cause

Troubleshooting Guide

PROBLEM	POTENTIAL CAUSE	ACTION REQUIRED
Uneven burn pattern	Blockage in the burner or gas	Confirm that the venturi tubes are not blocked by insects or
or	system	other debris. Use a special venturi brush to clean (Fig. 16).
Flashback fire
		Use a pin or needle to probe the orifice in the gas valve.
		Never enlarge the orifice (Fig. 18).
		Use a small nail or toothpick to clean the burner ports
		(Fig. 18).
	Corroded burner	Corrosion of a gas burner can cause the solid material
		between the gas ports to deteriorate, resulting in uneven
		burning. See your retailer for the appropriate replacement
		burner.
Excessive yellow	Improper air shutter opening	Your Grill should burn with a predominantly blue flame.
flame		If the flame is mostly yellow, check the venturi tubes for
		obstruction and clean as shown on Page 19. If yellow flames
		still persist, adjust the opening on the air shutter of the
		venturi tube located under the front console of the Grill
		(Fig. 21).
Flare-up	Excessively fatty foods	Trim all excess fat from meat before cooking.
	Grease buildup	Confirm that the sear plate is clean and properly installed.
		Remove excess grease from the burn chamber.
Igniter does not spark	Electrode fouled	Wipe the electrode with a soft, clean cloth.
	Electrode improperly gapped	The electrode should be located 1/8” to 3/16” from the
		burner, and positioned to spark to the edge of a gas port.
		If the gap is incorrect, or the unit is not properly
		sparking, gently bend the electrode tip into position. Use
		caution so that the ceramic insulator does not crack.
	Electrode cracked	If the ceramic insulator on the electrode is cracked, it
		may short out. Replace the electrode.
	Lead wire is disconnected	Confirm that the lead from the Ignitor module to the
		electrode is well seated on the termination of the
		module.
	Lead wire is cracked	A crack in the lead wire may result in shorting. Replace
		the wire.
	Battery dead or installed wrong	The battery in the Igniter Button may be dead or installed
		incorrectly. Correct position is positive end down.

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