6. Dead Pixel Policy
Dead pixels on the TFT LCD panel are sometimes inevitable. ViewEra guarantees that the monitor will be
replaced if the number of dead pixels on our monitor exceeds 5 pixels within the first year from the date of
purchase.
7. Warranty and Customer Service
Warranty
ViewEra warrants the 15”/17” TFT-LCD monitors for one year LCD panel and backlight, three years parts
and labor from the date of purchase. For detail information, please refer to our website.
(http:// www.viewera.com/warranty.htm)
Customer Service
Contact your ViewEra retailer or ViewEra for after sale service. You may contact ViewEra Customer Support:
1. By Mail: 328 Paseo Tesoro, Walnut, CA 91789
2. By Telephone: (909)595-3748
3. By Fax: (909)595-3526
4. By E-mail: support@viewera.com
The business hours are 9:00 am – 6:00 pm PST, Mon – Fri.
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