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4. Dead Pixel Policy Dead pixels on the TFT LCD panel are sometimes inevitable. ViewEra guarantees that the monitor will be
replaced if the number of dead pixels exceeds 8 pixels within the first year of purchase.
Warranty
ViewEra warrants the V141, V151, V172, and V191 Video series TFT-LCD monitors for 1 year on LCD
panel, 3 years on parts and labor. For detail information, please refer to our website.
(http:// www.viewera.com/warranty.htm)
Customer Service
Contact your ViewEra retailer or ViewEra for customer services.
You may contact ViewEra Customer Service:
1. By Mail: 328 Paseo Tesoro, Walnut, CA 91789
2. By Telephone: (909)595-3624
3. By Fax: (909)595-3526
4. By E-mail: support@viewera.com
The business hours are 9:00 am – 6:00 pm PST, Mon – Fri.
To receive the full warranty applicable to your purchase, you need to get on our website to fill out the
online registration form under Support. (quick link - http://www.viewera.com/registration.htm )