Troubleshooting

Problem

Possible cause

Solution

 

 

 

I output 3D video/

Your TV/display is

Covert the 3D video/photo into red/

photo playback to

2D and therefore

cyan format. Then play and output the

my home HDTV.

does not support

converted file on your 2D HDTV/display.

But the 3D effect

the format of the 3D

You also need to wear the accessory

does not work.

files.

red/cyan glasses.

 

 

 

I output 3D video/

The system of your

 

photo playback

3D TV/display is not

Select “side-by-side” setting in your 3D

to my home 3D

correctly set up to

HDTV/display to correctly display the 3D

HDTV. But the 3D

support the format

effect.

effect does not

of the 3D files.

 

work.

 

 

 

 

 

 

 

 

1) If your 3D PC/notebook is “Nvidia 3D”

 

 

compatible, you can set the TotalMedia

I play my 3D

The PC/notebook

HDCam program to support “Nvidia 3D”

directly.

videos/ photos on

does not support

2) If your PC/notebook is not “Nvidia 3D”

my 3Dfeatured

“side-by-side” 3D

compatible, you may consider installing

PC/notebook.

format or the system

But the 3D effect

is not correctly set

“Nvidia 3D kit” to support the effect.

3) You can download and install the 3D

does not work.

up.

freeware “Stereoscopic Player”, and set

 

 

 

 

up the software to support “side-by-side”

 

 

3D effect.

 

 

 

Flash occurs

 

 

when I wear my

You are watching

 

Shutter Glasses

3D files under 50Hz

Turn off the fluorescent light to avoid

(that comes with

or 60Hz fluorescent

interference and then watch the 3D files.

3D HDTV/display)

light.

 

to watch 3D files.

 

 

 

 

 

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ViewSonic 3DSC5 warranty Troubleshooting