5.Troubleshooting
| Problem & Solution | |
Can not power on, and | Check whether the AC power adapter rating is correct, and | |
nothing happens even if | it is securely plugged to an electrical outlet. | |
connected to an outlet |
| |
The screen is off | Check whether the screen brightness is set to a low level in | |
the Setup menu. | ||
| ||
Screen freeze and does | Unplug&replug the photo frame. | |
not respond to control |
| |
anymore |
| |
Some images are not | The image file is not supported by this device. Only | |
800x600 or lower resolution images in JPG format | ||
displayed | ||
(baseline coding) are supported. | ||
| ||
Cannot read USB Flash | Check whether a USB flash drive is inserted properly. The | |
Drive | Max. Capacity of USB flash drive is 16G. | |
Cannot read SD/SDHC | Check whether SD/SDHC card is inserted properly. The | |
notch should be facing down. Do not force the memory | ||
card | ||
card in.The Max. Capacity of SD/SDHC card is 16GB. | ||
| ||
No files are displayed on | File allocation table is damaged. Reboot the device. | |
the screen |
| |
| Restart playing. (Note: This device has a self protection | |
Exit playing and went | function against sudden system abnormality.) | |
back to the Main Menu |
| |
automatically |
| |
|
|
ViewSonic | 11 | VFD823 |
