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Other Information
Troubleshooting
Please contact ViewSonic service team directly if you have questions, service needs, or require technical assistance related on the use of your television.
Contact ViewSonic Service Team at: http://www.ViewSonic.com
Or call our service team: United States
Canada
Problem | Possible Solution |
No power | • Make sure the power cord is properly connected to the |
| LCD TV AC power socket. |
| • Make sure the AC power cord is properly connected to the |
| wall outlet. |
| • Make sure the DC power button is ON (Blue LED). |
| • Plug another electrical device (like a radio) to the power |
| outlet to verify that the outlet is supplying the proper voltage. |
|
|
No picture | • The TV station may be experiencing problems. Try another |
| channel. |
| • The Cable TV signal may be scrambled or encoded. Please |
| contact your local cable operator. |
| • Make sure that connection to other components are correct |
| referring to the user guide. |
| • Make sure that setup has been done correctly after |
| connections. |
| • Make sure the correct input is selected and the input signal is |
| compatible. |
|
|
Strange color, light color, | • Ensure that the video cable is securely connected. |
or color misalignment | • The picture may appear dim in a brightly lit room. |
| • Adjust brightness, contrast, saturation (color), and tint |
| referring to the user guide. |
| • Check the input signal setting. |
|
|
No sound | • Check your audio connections are properly connected |
| referring to the user guide. |
| • The MUTE button may have been pressed, try pressing this |
| button again. |
| • Check your audio settings, your TV audio may be set to |
| minimum. |
| • Press the Volume + (Up) button on the remote control. |
|
|
Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States
ViewSonic | 40 | N2635w |
