Viking F20394E EN manual ICE and Water

Troubleshooting

PROBLEM	POSSIBLE CAUSE	WHAT TO DO
Refrigerator runs too frequently	Condenser coils are dirty. Controls	Clean coils. See page 24. See page
	need to be adjusted. Door is not	5 to adjust controls. Check for
	closing properly.	internal obstructions that are keep
		ing door from closing properly.
		Refrigerator is not level. See Installa-
		tion Instructions for details on how
		to level refrigerator. Check gaskets
		for proper seal, clean if necessary.
		See page 24.

ICE and WATER

PROBLEM	POSSIBLE CAUSE	WHAT TO DO
Refrigerator is leaking water	Plastic tubing was used for water	The manufacturer recommends
	connection.	using copper tubing. Plastic is less
		durable and can cause leakage*.
	Improper water valve installed.	Check water connection procedure
		in Installation Instructions. Self-
		piercing and 3/16” saddle valves
		cause low water pressure and may
		clog the line over time.*
Ice forms in inlet tube to ice	Water pressure is low.	Water pressure must be between 35-
maker		100 pounds per square inch. A
		minimum pressure of 35 pounds per
		square inch is recommended for
		refrigerators with water filters.
	Freezer temperature is too high	Adjust freezer controls. Freezer is
		recommended to be appproximately
		0°F (-18°C)

*Manufacturer is not responsible for property damage due to improper installation or water connection.

Troubleshooting

ICE and WATER

PROBLEM	POSSIBLE CAUSE	WHAT TO DO
Water flow is slower than normal	Water pressure is low.	Water pressure must be between 35-
		100 pounds per square inch. A
		minimum pressure of 35 pounds per
		square inch is recommended for
		refrigerators with water filters.
	Improper water valve installed.	Check water connection procedure
		in Installation Instructions. Self-
		piercing and 3/16” saddle valves
		cause low water pressure and may
		clog the line over time.*
	Copper tubing has kinks.	Turn off water supply and remove
		kinks. If kinks cannot be removed,
		replace tubing.
	Water filter is clogged or needs to	Change water filter. See page 16.
	be changed.

*Manufacturer is not responsible for property damage due to improper installation or water connection.

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