Troubleshooting

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet. DO NOT remove ground prong.

DO NOT use an adapter.

DO NOT use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Refrigerator Operation

 

Problem

Cause

Solution

 

The refrigerator

Power cord unplugged?

Plug into a grounded

 

will not operate

 

3-prong outlet.

 

 

Is outlet working?

Plug in a lamp to see if the

 

 

 

outlet is working.

 

 

Household fuse blown or

Replace the fuse or reset

 

 

circuit breaker tripped?

the circuit breaker. If the

 

 

 

problem continues, call an

 

 

 

electrician.

 

 

Are controls on?

Make sure the refrigerator

 

 

 

controls are on. See “Using

 

 

 

the Controls”.

 

 

New installation?

Allow 24 hours following

 

 

 

installation for the

 

 

 

refrigerator to cool

 

 

 

completely.

 

 

 

Note: Adjusting the

 

 

 

temperature controls to

 

 

 

coldest setting will not cool

 

 

 

either compartment more

 

 

 

quickly.

 

The motor seems

Normal operation

Your new refrigerator may

 

to run too much

 

run longer than your old one

Care

 

 

due to its high-efficiency

 

 

compressor and fans. The

 

 

refrigerator may run even

 

 

 

Product

 

 

longer if the room is warm, a

 

 

large food load is added,

 

 

 

 

 

 

doors are opened often, or

 

 

 

if the doors have been left

 

 

 

open.

Troubleshooting (cont.)

Refrigerator Operation

Problem

Cause

Solution

The refrigerator

Refrigerator noise has been

Buzzing—heard when the

seems noisy

reduced over the years.

water valve opens to fill the

 

Due to this reduction, you

ice maker

 

may hear intermittent

Pulsating—fans/compressor

 

noises from your new

adjusting to optimize

 

refrigerator that you did

performance

 

not notice from your old

Hissing/Rattling—flow of

 

model. Listed on the right

refrigerant, movement of

 

are some normal sounds

water lines, or from items

 

with explanations.

placed on top of the

 

 

refrigerator

 

 

Sizzling/Gurgling—water

 

 

dripping on the heater

 

 

during defrost cycle

 

 

Popping—contraction/

 

 

expansion of inside walls,

 

 

especially during initial

 

 

cool-down

 

 

Water running—may be

 

 

heard when water melts

 

 

during the defrost cycle

 

 

and runs into the drain pan

 

 

Creaking/Cracking—occurs

 

 

as ice is being ejected from

 

 

the ice maker mold.

The doors

Door blocked open?

Move food packages away

will not close

 

from door.

completely

Bin or shelf in the way?

Push bin or shelf back in

 

 

the correct position.

 

 

 

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

Problem

Cause

Solution

Product

The doors are

Gaskets dirty or sticky?

Clean gaskets and contact

 

difficult to open

 

surfaces with mild soap

 

 

 

and warm water. Rinse and

Care

 

 

dry with soft cloth.

 

 

 

 

 

 

 

28

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Viking F20875 EN manual Troubleshooting, Refrigerator Operation, Problem Cause Solution, Care

F20875 EN specifications

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