Service & Registration

If service is required after checking the troubleshooting guide, call your dealer or authorized service agency. The name of the authorized service agency can be obtained from the dealer or distributor in your area.

When you make a service call, be sure to have the following information handy:

Model Number

Serial Number

Date of Purchase

Name of dealer from whom purchased

If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact Viking Range, LLC at (888) 845-4641 or write to:

VIKING RANGE, LLC

PREFERRED SERVICE

111 Front Street

Greenwood, Mississippi 38930 USA

Warranty

VRCI/VBCI/VWCI/VRDI UNDERCOUNTER REFRIGERATION WARRANTY

(INDOOR MODELS)

THREE YEAR FULL WARRANTY

Undercounter refrigeration and all of their components and accessories, except as detailed below*, are warranted to be free from defects in material or workmanship under normal household use for a period of three (3) years from the date of original retail purchase. Viking Range, LLC

warrantor, agrees to repair or replace, at its option, any part which fails or is found to be defective during the warranty period

*FULL NINETY (90) DAY COSMETIC WARRANTY: Painted and decorative items are warranted to be free from defective materials or workmanship for a period of ninety (90) days from the date of original retail purchase. ANY DEFECTS MUST BE REPORTED TO THE SELLING DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE.

†FULL NINETY (90) DAY WARRANTY IN "RESIDENTIAL PLUS" APPLICATIONS: This full warranty applies to applications where use of the product extends beyond normal residential use, but the warranty period for products used in such applications is ninety (90) days. Examples of applications covered by this warranty are bed and breakfasts, fire stations, private clubs, churches, yachts, etc. Under this "Residential Plus" warranty, the product, its components and accessories are warranted to be free from defective material or workmanship for a period of ninety (90) days from the date of original retail purchase. This warranty excludes use of the product in all commercial locations such as restaurants, food service locations and institutional food service locations.

SIX YEAR FULL WARRANTY

Any sealed refrigeration system component, as listed below, is warranted to be free from defective materials or workmanship in normal household use during the fourth through the sixth year from the date of original retail purchase. Viking Range, LLC warrantor, agrees to repair or

replace, at its option, any part which fails or is found to be defective during the warranty period. Sealed Refrigeration System Components: Compressor, Evaporator, Condenser, Connecting Tubing, Dryer/Strainer

TWELVE YEAR LIMITED WARRANTY

Record the following information indicated below. You will need it if service is ever required. The model and serial number for your undercounter refrigeration unit are located in the top right under the control housing.

Model and Serial number

Any sealed refrigeration system component, as listed above, which fails due to defective materials or workmanship in normal household use during the seventh through the twelfth year from the date of original retail purchase will be repaired or replaced, free of charge for the part itself, with the owner paying all other costs, including labor.

LIMITED LIFETIME WARRANTY

During the life of the product, any stainless steel parts found to be defective in material or workmanship will be repaired or replaced, free of charge for the part itself, with the owner paying all other costs, including labor. This warranty excludes surface corrosion or rust, scratches, discoloration, water or atmospheric conditions, or cleaning practices which are part of normal residential use.

Model No. _________________________________________________________________________

Serial No. ___________________________________________________________________________

Date of Purchase __________________________________________________________________

Date Installed ______________________________________________________________________

Dealer’s Name _____________________________________________________________________

Address _____________________________________________________________________________

________________________________________________________________________________________

If service requires installation of parts, use only authorized parts to insure protection under the warranty.

Keep this manual with your refrigerator for future reference.

TERMS AND CONDITIONS

This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the product during the term of the warranty and applies to products purchased and located in the United States, Canada, Mexico, and the Caribbean (excluding Cuba, Dominican Republic, and Haiti). Products must be purchased in the country where service is requested. If the product or one of its component parts contains a defect or malfunction during the full warranty period after a reasonable number of attempts by the warrantor to remedy the defect or malfunction, the owner is entitled to either a refund or replacement of the product or its component part or parts. Replacement of a component part includes its free installation, except as specified under the limited warranty. Under the terms of this warranty, service must be performed by a factory authorized Viking Range, LLC service agent or representative. Service will be provided during normal business hours, and labor performed at overtime or premium rates shall not be covered by this warranty.

Owner shall be responsible for proper installation, providing reasonable and necessary maintenance, providing proof of purchase upon request, and making the appliance reasonably accessible for service. The return of the Owner Registration Card is not a condition of warranty coverage. You should, however, return the Owner Registration Card so that Viking Range, LLC can contact you should any question of safety arise which could affect you.

This warranty gives you specific legal rights, and you may also have other rights which may vary from jurisdiction to jurisdiction.

WHAT IS NOT COVERED BY THIS WARRANTY: This warranty shall not apply to damage resulting from abuse, failure to provide reasonable and necessary maintenance, accident, delivery, negligence, natural disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper installation, improper operation, or repair or service of the product by anyone other than an authorized Viking Range, LLC service agency or representative. This warranty does not apply to commercial usage.

20

21

Page 11
Image 11
Viking VWCI1240GLSS, FWCI1240GR, VWC11150GRSS, VWC11150GLSS, VWCI1240GRSS manual Service & Registration, Warranty

FWCI1240, VWC11150GLSS, VWCI1240GLSS, VWC11150, FWCI1240GR specifications

Viking, a renowned name in high-end kitchen appliances, is known for its commitment to quality and performance, particularly in its line of professional-grade cooktops and ovens. Among its impressive range, the Viking VWCI1240GRSS, VWC11150GRSS, FWCI1240GR, VWC11150, and VWCI1240GLSS stand out due to their exceptional features, advanced technology, and innovative design.

The Viking VWCI1240GRSS is a 24-inch gas cooktop equipped with four sealed burners that deliver intense heat for professional-level cooking. The high-performance burners are engineered to provide precise control, with a standout feature being the simmer setting, which allows for delicate sauces or melting chocolate without burning. The cooktop’s stainless steel construction not only enhances its durability but also adds a sleek, professional aesthetic to any kitchen.

Similarly, the VWC11150GRSS offers a versatile cooking experience with its combination of burners and induction technology. The powerful induction cooktop heats pots and pans directly, ensuring quick and efficient cooking while also maintaining a cooler cooktop surface for safety. This feature is particularly beneficial for families with young children, as it reduces the risk of accidental burns.

The FWCI1240GR is another member of Viking’s impressive cooktop offerings. It features an integrated griddle that provides a unique cooking surface ideal for breakfast favorites such as pancakes and bacon. This model also highlights Viking's commitment to easy cleaning and maintenance, with dishwasher-safe griddle and burner caps.

The VWC11150 boasts Viking's patented VariSimmer setting, allowing for low-temperature cooking that is perfect for simmering sauces or preparing delicate dishes. This feature, combined with its easy-to-use control knobs, provides an intuitive cooking experience for users at all skill levels.

Finally, the VWCI1240GLSS offers a blend of flexible cooking options with its compact design. Its precision burners can accommodate large pots and pans, while the removable grates facilitate easy cleaning. The cooktop's sophisticated European styling aligns with modern kitchen trends, making it a favorite among design-conscious homeowners.

In summary, Viking's cooktops and ovens, including the VWCI1240GRSS, VWC11150GRSS, FWCI1240GR, VWC11150, and VWCI1240GLSS, combine cutting-edge technology with refined aesthetic appeal. Each model is equipped with features that enhance cooking efficiency and ease, making them perfect choices for both aspiring chefs and seasoned professionals alike.