Viking VWC11150, FWCI1240GR Troubleshooting, Condenser Cleaning, Before Calling for Service

Cleaning

Cleaning

To clean stainless steel exterior or interior surfaces, use a soft, non-abrasive stainless steel cleaner to wipe down these surfaces. Glass door panels can be cleaned using any standard glass cleaner available on the market today.

To clean interior and exterior non-metallic surfaces and removable parts, wash with a mild solution of soap and lukewarm water with a little baking soda. Rinse and dry thoroughly. Avoid getting water on lights, controllers, fan motors, and unfinished wood wine rack faces.

CAUTION

DO NOT use abrasive cleaners or cloths on any of the interior or exterior surfaces or removable parts.

Condenser Cleaning

WARNING

For cleaning the condenser and other routine maintenance, shut off electricity to the unit.

In all instances, you should clean the condenser area every three months. The condenser is located behind the kickplate. To clean the condenser remove the kickplate and use a soft bristle brush and vacuum to remove dust and lint. Avoid damaging or crushing the condenser fins or tubing. Upon completion, re-install the kickplate.

CAUTION

Failure to clean the condenser could result in temperature loss or mechanical failure or damages. Clean this area every three months.

Troubleshooting

Before Calling for Service

If the unit appears to be malfunctioning, read through NORMAL OPERATION first. If the problem persists, check the TROUBLESHOOTING GUIDE. Locate the problem in the guide and refer to the cause and its remedy before calling for service. The problem could be something, which can be solved without a service call.

WARNING

ELECTROCUTION HAZARD!!

Never attempt to repair or perform maintenance on the unit until the main electrical power has been disconnected.

Problem	Solution
No interior light	• Check to ensure bulb is tight.
	• Check to ensure bulb is not burned out.
Light stays on when	• Manual ON/OFF light switch is turned ON.
door is closed	• Check to ensure door switch is making
	contact with door.
Noise during	• Certain sounds are normal. Soft sounds
operation	from the compressor, fan motor and valves
	will be heard.
Controller display is	• There is a thermostat probe failure.
flashing “P1”
Controller display is	• The internal compartment temperature has
flashing “HA”	exceeded the high temperature alarm
	preset value for over 30 minutes.
	• Check to ensure door is closed.
	• Check for door gasket seal.
	• Product was just installed.
	• Check to ensure condenser is clean.
	• Check to ensure kickplate is unobstructed.
	• Surrounding ambient temperature has
	changed dramatically.
	• Check to ensure interior light is OFF.

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