FREQUENTLY ASKED QUESTIONS
Q:I have noticed differences in temperature between the upper and lower section of my cabinet.
•Check that none of the bottles is touching the back of the appliance.
•Check to make sure your temperature was set correctly (following provided instructions)
•Please note, however, that only the air temperature varies, as these liquids have a high degree of thermal inertia, which prevents the wine from changing temperature.
•As in a natural cellar, a deviation in temperature of 1 to 2° F is considered normal owing to convection phenomena. The more important factor for wine is that at any given time the temperature is constant.
Q: I have noticed frost on the back of my cabinet.
Frost may appear on the upper left section of the back wall of your wine cabinet. It is coldest when the compressor starts up. This is therefore the time when the frost will be most noticeable. This is completely normal. When the compressor stops, this frost will turn into water droplets. If frost accumulates to the point of producing ice (because the bottles are touching the back wall), unplug the appliance, wait for it to defrost, then arrange the bottles correctly before plugging it back in. If, despite these precautions, ice (and not frost) reappears, it is essential that you contact you obtain authorized service for your unit.
Q:What are the risks for my wine in case of extended power outage? You wine cabinet’s insulation protects against extreme changes in temperature; thermal inertia linked to the volume of bottles considerably slows down changes in temperature. Should a power outage occur, the temperature will be restored very slowly in order to protect the wine from thermal shock. It is recommended that you avoid opening the cabinet during this time to preserve the temperature inside the cabinet. Wine kept at an alternate ambient temperature for a short period will not deteriorate.
Q:My cabinet isn’t making any noise. Is there a problem?
The compressor fitted in your Vinocave cabinet is very quiet (36dB). Depending on the ambient temperature of the room and the temperature of the cabinet, the compressor may have stopped according to the setting.
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