| Problem |
| Source |
| Solution |
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| Picture is not |
| The lens is dirty |
| • Clean the lens. |
| clear |
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| The pictures are |
| Hands were not steady |
| • Ensure hands are steady when taking |
| blurred |
| when taking the picture |
| picture and remain steady one moment |
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| after clicking the Shutter button. |
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| The picture subject was |
| • Keep a minimum distance of 60 inches |
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| not in the focus range of |
| between the picture subject and the |
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| the camera |
| camera lens to stay in the focus range |
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| of the camera. |
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| The flash |
| The flash mode is set to |
| • Set the flash to any other mode except |
| doesn't fire |
| Off |
| Off. |
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| The computer |
| Camera power is off |
| • Turn on the camera. |
| cannot |
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| USB cable is not securely |
| • Connect cable to camera and computer | |
| communicate |
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| connected |
| port. | |
| with the camera |
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| Driver is not installed (for |
| • Install the camera driver. | |
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| Windows 98SE users) |
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| The PC Camera |
| Camera power is off |
| • Turn on the camera. |
| doesn't work |
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| USB cable is not securely |
| • Connect cable to camera and computer | |
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| connected |
| port. |
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| Driver is not installed |
| • Install the camera driver. |
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