Problem

 

Source

 

Solution

 

 

 

 

 

 

 

Picture is not

 

The lens is dirty

 

• Clean the lens.

 

clear

 

 

 

 

 

 

 

 

 

 

 

The pictures are

 

Hands were not steady

 

• Ensure hands are steady when taking

 

blurred

 

when taking the picture

 

picture and remain steady one moment

 

 

 

 

 

after clicking the Shutter button.

 

 

 

 

 

 

 

 

 

The picture subject was

 

• Keep a minimum distance of 60 inches

 

 

 

not in the focus range of

 

between the picture subject and the

 

 

 

the camera

 

camera lens to stay in the focus range

 

 

 

 

 

of the camera.

 

 

 

 

 

 

 

The flash

 

The flash mode is set to

 

• Set the flash to any other mode except

 

doesn't fire

 

Off

 

Off.

 

 

 

 

 

 

 

The computer

 

Camera power is off

 

• Turn on the camera.

 

cannot

 

 

 

 

 

 

USB cable is not securely

 

• Connect cable to camera and computer

 

communicate

 

 

 

 

connected

 

port.

 

with the camera

 

 

 

 

 

 

 

 

 

Driver is not installed (for

 

• Install the camera driver.

 

 

 

 

 

 

 

Windows 98SE users)

 

 

 

 

 

 

 

 

 

The PC Camera

 

Camera power is off

 

• Turn on the camera.

 

doesn't work

 

 

 

 

 

 

USB cable is not securely

 

• Connect cable to camera and computer

 

 

 

 

 

 

 

connected

 

port.

 

 

 

 

 

 

 

 

 

Driver is not installed

 

• Install the camera driver.

 

 

 

 

 

 

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VistaQuest VQ-5015 user manual Problem Source Solution