Troubleshooting

Problem

Source

Solution

The camera is not running

The power is not on

• Press the ON/OFF button to turn the

 

camera on.

 

 

The batteries were not

• The correct direction to insert the AAA

inserted properly

batteries is indicated on the camera.

 

 

Batteries are depleted

• Replace with unused alkaline or fully

 

recharged batteries (two AAA-size

 

batteries).

 

 

The SD card slot/battery cover is not closed properly

• Close the cover correctly and securely.

The camera is not taking pictures.

The camera is in the

• Slide the function switch to Capture

Playback Function mode

status.

 

 

The flash is charging

• Wait until the flash charges. You can

 

press the shutter button when the

 

indicator glows a steady green.

 

 

The SD card or internal memory is already full

Obtain a new SD card and insert it.

Download images to your computer, and then erase them from the card to free up more space.

 

The SD card is not

• Ask SD card manufacturer for

 

formatted correctly

assistance.

 

 

 

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VistaQuest VQ5015 user manual Troubleshooting, Problem Source Solution