Vivotek 3123, PT3113 manual Frequently Asked Questions

Models: PT3113 3123

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B. Frequently Asked Questions

Q What if I forget my password?

A After the Administrator's password has been assigned, every access to the Network Camera needs authentication. If you are one of the managed users, you have to ask the Administrator for the password. If you are the Administrator, there is no way to recover the root password except by restoring the factory default settings. Refer to Appendix A for the procedures.

Q Why can I not watch video from the Network Camera after it is authenticated? A There are many possible scenarios regarding this problem,

1.If you have just installed the Network Camera and are unable to watch the video, check if the heartbeat LED is blinking or the lens cap is off. If the heartbeat LED is dim, perform the software installation again.

2.If the Network Camera is well installed and you are accessing the Network Camera for the first time using Internet Explorer, adjust the security level of Internet Explorer to allow installation of plug-ins.

3.If the problem still exists after adjusting, and the message over the image window is showing "connecting", the network traffic may be too crowded.

Q What is the plug-in for?

A The plug-in provided by the Network Camera is used to display motion pictures and audio in Internet Explorer. If your system does not allow installation of any plug-in software, the security level of the web browser may need to be lowered. It is recommended that you consult your network supervisors in your office regarding adjustment of the security level. Software installation may be regulated in some offices.

Q Why is the timestamp different from the system time of my PC or notebook?

A The timestamp is based on the system time of the Network Camera. It is maintained by a real-time clock inside and can be automatically synchronized with the time-server if the Network Camera is connected to the Internet and the function is enabled. Differences of several hours may result from the time zone setting.

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Vivotek 3123, PT3113 manual Frequently Asked Questions

PT3113, 3123 specifications

Vivotek PT3123 and PT3113 are advanced indoor PTZ (pan-tilt-zoom) network cameras designed to provide high-quality surveillance and monitoring solutions for various settings, including retail stores, offices, and public spaces. Both models are equipped with innovative features and state-of-the-art technologies that ensure optimal performance and reliability.

One of the standout features of the Vivotek PT3123 and PT3113 is their impressive 2-megapixel resolution, which delivers crystal-clear video quality. This allows for detailed monitoring, making it easier to identify individuals and capture important events. The cameras support a wide range of video codec formats, including H.265 and H.264, facilitating efficient video compression and streaming. This means that users can benefit from reduced bandwidth and storage requirements while maintaining high video quality.

The PTZ functionality enables operators to have complete control over the camera's movements, allowing them to pan 340 degrees horizontally and tilt 120 degrees vertically. This flexibility ensures that every corner of the monitored area is covered, significantly reducing blind spots. Furthermore, the 10x optical zoom provides users with the capability to zoom in on specific details without compromising image quality.

Both models are equipped with IR (infrared) illuminators that allow for night vision capabilities, enabling clear video capture in low-light conditions. This feature is crucial for 24/7 surveillance, ensuring that the cameras remain effective day and night. Additionally, Vivotek's Smart Stream technology optimizes bandwidth usage by prioritizing important areas in the scene, which further enhances efficiency.

In terms of durability and reliability, the PT3123 and PT3113 are designed with a rugged housing that is IP66 rated, making them resistant to harsh environmental conditions such as dust and water. This makes them suitable for indoor installations where varying conditions may occur.

Both models also support various integration options, enhancing their versatility. They are compatible with a wide range of VMS (Video Management Software) platforms, enabling seamless integration into existing security systems. The cameras also support ONVIF (Open Network Video Interface Forum) protocols, allowing for easy interoperability with third-party devices.

In conclusion, Vivotek PT3123 and PT3113 cameras offer advanced surveillance solutions with top-notch features such as high-resolution video, PTZ functionality, night vision capabilities, and robust build quality. These characteristics make them ideal for enhancing security and monitoring in various environments.