Appendix

A. Troubleshooting

Status LED

After powering up, the Network Camera performs a self-diagnostic to detect any hardware defects. The following table lists the LED patterns in general. In case of any fatal error, the LED will blink in a pattern other than those below.

Condition

LED color

 

 

During self-diagnostic after power on

Blink in interchanged green and red

 

 

Ethernet signal is lost

Steady red till Ethernet is detected

 

 

Before network is setup

Steady green till IP address is confirmed

 

 

After network is setup

Blink green every second

 

 

Any hardware failure

Other patterns

 

 

Reset and restore

Restoring the factory defaults

will erase any previous settings. Reset or restore the system after power on.

There is a button hidden in the pinhole beside the Ethernet socket. It is used to reset the system or restore the factory default settings. Sometimes resetting the system sets the system back to normal state. If the system problems remain after reset, restore the factory settings and install again.

RESET: Poke the wrench to click on the button.

RESTORE: 1. Poke the wrench to press on the button continuously.

2.Wait for self-diagnostic to run twice.

3.Withdraw the wrench as soon as the second self-diagnostic starts.

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Vivotek IP3132 manual Troubleshooting, Status LED, Reset and restore