VIVOTEK

IMPORTANT:

Currently the Network Camera utilizes 32-bit ActiveX plugin. You CAN NOT open a management/view session with the camera using a 64-bit IE browser.

If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\

SysWOW64. A 32-bit version of IE browser will be installed.

On Windows 7, the 32-bit explorer browser can be accessed from here:

C:\Program Files (x86)\Internet Explorer\iexplore.exe

If you open a web session from the IW2 utility, a 32-bit IE browser will be opened.

Tips

If you encounter problems with the on-screen control (often related to plug-in compat- ibility), you can try removing the browser’s cookies.

The onscreen Java control can malfunction under the following situations:

A PC connects to different cameras that are using the same IP address (or the same camera running different firmware versions). Removing your browser cookies will solve this problem.

User's Manual - 19

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Vivotek IP8337H-C user manual Tips